The service was excellent. People were very polite and efficient.
9/28/2024
Teresa G. VERIFIED CUSTOMER
Very friendly and excellent communication
9/28/2024
Stephanie S. VERIFIED CUSTOMER
Best service I’ve had in a long time! My car drives like it’s brand new! I took the suggestion of getting my car aligned and so glad I did! You guys have always been great with me and communication. I’ll always go to Norm and would highly recommend it to anyone! Thanks!
9/27/2024
Patricio M. VERIFIED CUSTOMER
Vanessa is always very friendly and down to earth.
9/27/2024
Geraldine W. VERIFIED CUSTOMER
Great service, aside from the fact that I had to wait quite a while for it, despite having scheduled an appointment. (That likely wasn't John's fault... That's probably on the person who does the scheduling of labor.)
9/27/2024
Shannon F. VERIFIED CUSTOMER
Jessie has always been very nice and easy to work with
9/27/2024
Katrina N. VERIFIED CUSTOMER
Vanessa was extremely helpful. She took time to explain the services I needed and provided the prices for each. She was friendly and I would give her a solid 10/10 for customer service. Thank you
9/27/2024
Sara T. VERIFIED CUSTOMER
Excellent customer service!
9/27/2024
Victor L. VERIFIED CUSTOMER
I appreciated the open communication John provided. I also felt like he was personally vested in ensuring my vehicle was serviced in a timely manner and correctly.
9/27/2024
Albert R. VERIFIED CUSTOMER
The complimentary car wash wasn’t so much of a wash, you can tell it was rushed or laziness. Some parts of the car was washed while other parts it wasn’t as you can see the dust in certain areas with clean streaks. Wasn’t asking for show room condition but at least don’t make it look like a half @$$ type job.
9/27/2024
Charissa C. VERIFIED CUSTOMER
After a rocky start with not being greeted by the customer service rep, Jessica stepped in and made everything right.
9/27/2024
Erika C. VERIFIED CUSTOMER
Very thorough in communication, friendly and personable. Really appreciate it!
9/27/2024
Charles W. VERIFIED CUSTOMER
I like to think that I trust your judgement and take care of my vehicle. Ernesto is very personable with a great attitude. I'm glad my car is fixed.
9/27/2024
Timothy C. VERIFIED CUSTOMER
Great job
9/27/2024
Anna W. VERIFIED CUSTOMER
Ernesto was very kind and helpful. He made sure to explain everything and answered all my questions.