Racquet was great and the issues was resolved. On a separate note, I am shocked with the cost. I understand the labor rates and the great quality of your technicians. But, over $600 dollars for the part and labor seemed excessive.
11/3/2019
Ismael C. VERIFIED CUSTOMER
Thanks
11/1/2019
Sheila R. VERIFIED CUSTOMER
I’d like Jessica to call me please. Thank you.
11/1/2019
Ross C. VERIFIED CUSTOMER
N/A
11/1/2019
Genette M. VERIFIED CUSTOMER
Great service
11/1/2019
Kendall W. VERIFIED CUSTOMER
Raquel is a terrific person and a great public for your company.
11/1/2019
Kiersten G. VERIFIED CUSTOMER
Racquel is awesome!!!
11/1/2019
Linda F. VERIFIED CUSTOMER
Jessica gave us great service.
10/31/2019
Therese F. VERIFIED CUSTOMER
Jessica was prompt and very helpful. She was thorough but expedited my transaction so I could get going with my day. I appreciate the service your associates always provide.
10/31/2019
Carol N. VERIFIED CUSTOMER
Always appreciate the excellent customer service from Hopkins. Raquel kept me well informed on every aspect of service. Thank you Racquel.
10/30/2019
Crystal B. VERIFIED CUSTOMER
Jessica Wagoner was very helpful! Her customer service is great! Thank you for making my first time at Acura very satisfying!
10/30/2019
Michael R. VERIFIED CUSTOMER
Thank you!
10/30/2019
Janet T. VERIFIED CUSTOMER
Racquet was friendly and kept me informed on status of my vehicle. She looked up some information at my request and conferred with the mechanic regarding when I need to plan on brake maintenance. Job well done- again!!!
10/30/2019
Sterlin G. VERIFIED CUSTOMER
Oil change technician forgot to install next due oil change sticker
10/30/2019
Marlana R. VERIFIED CUSTOMER
Very prompt and professional.
10/29/2019
Maria V. VERIFIED CUSTOMER
Thank you Tia awsome customer service! Everyone there is super nice! Really appreciate everyone?
10/27/2019
Maria V. VERIFIED CUSTOMER
Thank you for your great customer service Jessica!
10/27/2019
Mark P. VERIFIED CUSTOMER
Very professional experience
10/26/2019
Dwayne B. VERIFIED CUSTOMER
Great service from the time I pulled in. Jessica was right there with a smile and professional demeanor! Thank you very much!
10/26/2019
Michael Z. VERIFIED CUSTOMER
Racquel saved what would have otherwise been a miserable day when the alternator failed on my TL (after 13 years and 300K+ miles). She advised me how to free the transmission lock and accepted the car for service immediately. I was back behind the wheel the next day. Great service!