Racquet is friendly, professional and knowledgeable. She completely followed through on all my issues. A true asset to your company.
10/25/2019
Juan E. VERIFIED CUSTOMER
Siempre una persona muy amable y atenta gracias por. Atención señorita Racquel regresaré con mi auto en requiera el servicio mi auto saludos
Always a very kind and attentive person thanks for. Attention Miss Racquel I will return with my car in require the service my car greetings
10/25/2019
Angelica G. VERIFIED CUSTOMER
Very friendly and efficient
10/25/2019
Audwin T. VERIFIED CUSTOMER
I am new to Acura Fairfield and Racquel has made me feel right at home during my 2 visits. She has been polite and professional!!!
10/24/2019
Sheila R. VERIFIED CUSTOMER
My service consultant went above and beyond!! They treat me like I‘my a VIP... you know why? Cause I’m the real VIP!!! I’ll fill out your survey any time!
10/24/2019
Gloria C. VERIFIED CUSTOMER
Raquel was very cautious and professional
10/23/2019
Lois D. VERIFIED CUSTOMER
Great support and information from Racquel. One of the best experiences I've had with Acura service. Information was clear, follow-up emails were nice and unexpected. Keep it up!
10/22/2019
Mario Z. VERIFIED CUSTOMER
Jessica was awesome ! Very friendly and was able to get me in and out so I didn’t have to change my days schedule .I will continue to service my new Acura here .Thanks !
10/20/2019
Rodemia V. VERIFIED CUSTOMER
Thank you for an excellent service as always.
10/20/2019
Michael W. VERIFIED CUSTOMER
Raquel always provides excellent service.
10/19/2019
Harish M. VERIFIED CUSTOMER
Thanks very much for excellent service
10/18/2019
Jennifer O. VERIFIED CUSTOMER
II appreciate the diligent work and the honesty of the service department When issues arise
10/18/2019
Ayanna R. VERIFIED CUSTOMER
Great thorough job and follow through!!!
10/18/2019
Mark P. VERIFIED CUSTOMER
Thanks for your professionalism
10/18/2019
Steven A. VERIFIED CUSTOMER
Jessica was very professional and gave me updates throughout the day. Although the ApplePlay issue that has been a black eye for Acura, Jessica has been great.
10/18/2019
James Y. VERIFIED CUSTOMER
Jessica is personable, excellent service & highly recommendable..
10/18/2019
Tess C. VERIFIED CUSTOMER
Racquel has been great. She always make sure that she is providing an excellent service.
10/17/2019
Samuel M. VERIFIED CUSTOMER
Thanks very much for your job done.
10/17/2019
Brian W. VERIFIED CUSTOMER
Jessica - Thank you for explaining the process, setting the expectation and then delivering on time. Update calls appreciated. Happy to recommend you guys. Also appreciate the loaner and flexibility. -Brian