Racquel couldn't have made it any easier. She got me out on time like she promised. I appreciate the quick service.
12/13/2019
Philip S. VERIFIED CUSTOMER
Racquet was outstanding!!
12/12/2019
Eugenio D. VERIFIED CUSTOMER
The service rep was very helpful and knowledgeable
12/12/2019
Miguel R. VERIFIED CUSTOMER
Thank you Racquel for taking care of my Acura. Very happy with the service. My car is clean and in tip top shape.
12/12/2019
Steven B. VERIFIED CUSTOMER
Racquel understood the urgency of my unplanned service request and provided excellent customer service to fit me in and address my concerns. Always a good communicator!!!!!
12/10/2019
Ernesto B. VERIFIED CUSTOMER
Tía was very courteous.
12/8/2019
Derek A. VERIFIED CUSTOMER
Jessica was very personable, attentive and prompt. Very satisfied with the service she provided. Thank you
12/7/2019
Anthony R. VERIFIED CUSTOMER
Service adviser was excellent!
12/7/2019
Janice S. VERIFIED CUSTOMER
Very impressive
12/7/2019
William S. VERIFIED CUSTOMER
It was a excellent service and visit with the Hopkins team.
12/6/2019
Catherine C. VERIFIED CUSTOMER
Jessica was great I was very pleased with the service.
12/6/2019
Daniel W. VERIFIED CUSTOMER
Service was Excellent, Matt and Matt were great. Everything was seamless
12/5/2019
Joan W. VERIFIED CUSTOMER
Very customer service oriented. Explained things
Clearly and concisely. She’s a keeper!!!
12/5/2019
Ross C. VERIFIED CUSTOMER
Always happy
12/5/2019
Xuong F. VERIFIED CUSTOMER
RACQUEL IS FANTASTIC!
A DEFINITE ASSET TO HOPKIN"S ACURA!
Racquel is personable, knowledgable of the vehicles and customers for which she is coordinating service. She kept us advised of service status and when we could expect completion.
THIS whole Acura Service experience only proves that we made the right choice with the Acura we purchased from Hopkins Acura. Service is the key to a great automobile dealership. Racquel adds to that GREATNESS!
GREAT WORK!
12/5/2019
Phillip S. VERIFIED CUSTOMER
Jessica did a great job of helping with the problem she took care of it herself and our car didn’t even have to go to the tech!
Phillip S
12/5/2019
Pamela W. VERIFIED CUSTOMER
Thanks for getting me in and out so quickly!
12/4/2019
Patricia K. VERIFIED CUSTOMER
Had A-1 service done plus added recall about audio update when I arrived. Service was able to accommodate add-on and washed my car in the estinated time frame.
12/4/2019
Mary C. VERIFIED CUSTOMER
Racquel provided excellent customer service. I came in for a B1 Service and it was completed in a timely manner and they also washed & vacuumed my car. The technicians performed a very thorough inspection of my car.