Quite a bit of back story here. I just moved to Ventura. I’ve had some less than exciting experiences with two other Subaru dealers. Today was excellent. I was well taken care of start to finish. Polite, attentive, responsive, personal...no one tried to sell me unnecessary services, nor was I pestered about trading my car in..my list of compliments is long. Thanks!
4/24/2020
William K. VERIFIED CUSTOMER
I appreciate that I could get the recall done timely and appreciate the social distancing and prompt service!
4/24/2020
Micaela C. VERIFIED CUSTOMER
Was a very quick and easy process thank you Kirby Subaru!
4/24/2020
David R. VERIFIED CUSTOMER
None
4/23/2020
James T. VERIFIED CUSTOMER
Everything went smoothly
4/23/2020
Brigitte C. VERIFIED CUSTOMER
All is fone
4/23/2020
John D. VERIFIED CUSTOMER
Great experience, Jason was very courteous, listened to me and answered my questions.
4/23/2020
Jeffrey Y. VERIFIED CUSTOMER
Thorough service. Great attention from team.
4/23/2020
Arden K. VERIFIED CUSTOMER
Very easy in spite of the current conditions, and the job was completed within the estimated time.
4/23/2020
Lee M. VERIFIED CUSTOMER
Very thorough and professional
4/23/2020
Kathleen O. VERIFIED CUSTOMER
I was surprised upon receiving my vehicle that it was not rinsed off or washed. Otherwise I was pleased with the speed in which my service was performed.
4/23/2020
David C. VERIFIED CUSTOMER
Jason was great
4/23/2020
Danny R. VERIFIED CUSTOMER
Thank you for the expedited service.
4/22/2020
Becky T. VERIFIED CUSTOMER
Service process was very efficient and loaner car was great.
4/22/2020
Melissa D. VERIFIED CUSTOMER
I appreciate they took the time to check and make sure my car is safe. Being someone without much knowledge of mechanics this is important to me. My trip to the service station was expensive but worth it because now I am driving a safe car and long term is saving me money. Thank you!
4/22/2020
Rosemary R. VERIFIED CUSTOMER
Everyone was polite and helpful. In particular the 2 cashiers when checking in. I didn't have proof of insurance and noone was answering at State Farm. The blonde sitting to my left took it upon herself to access Statefarm and within 5 minutes I was in my loaner. I was told my car would take 4hrs. It was ready in 1 hour. I quickly came back and forgot to gas up. I'm a nurse and had driven to Ojai. I told the gentleman who got my car that I didn't get gas. He just joked with me laughingly and told me $100.00 would be adequate. Everyone was great!! Thank you
4/22/2020
Kenneth F. VERIFIED CUSTOMER
Ms. Marron and the elite Kirby Subaru Service Consultants are of utmost professionalism and extend the kindest courtesy to each and every customer. They are the best of the best. Thank you very much.
4/22/2020
Corey Y. VERIFIED CUSTOMER
Courteous, Efficient and fast! Thank you!
4/22/2020
Cari O. VERIFIED CUSTOMER
Amazing service always!! Love the extra commitment you give to your customers!
4/22/2020
Siri K. VERIFIED CUSTOMER
First time customer. Gabriela was very helpful. Used Express lane. Out in about an hour. Enjoyed your dog park.