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Real Reviews from VERIFIED CUSTOMERS
Jason M. VERIFIED CUSTOMER
The same day of my service, I got an email and text warning that my starlink emergency warning system is not working. What do I need to do?
7/2/2022
Christina A. VERIFIED CUSTOMER
Gabby is so friendly and professional; I know for certain I won’t have a bad experience when she is the service member helping me. All of the staff that helped me today were excellent.
7/2/2022
Aaron W. VERIFIED CUSTOMER
Ricardo was great thank you.
7/2/2022
Glenita/ Steven. VERIFIED CUSTOMER
Where did you get the name Steve? Please correct.
7/2/2022
Diana S. VERIFIED CUSTOMER
Mr. Hern was very professional. He answered my questions and provided updates.
7/2/2022
Jovita G. VERIFIED CUSTOMER
Thank you!
7/1/2022
Carl M. VERIFIED CUSTOMER
Very satisfied!
7/1/2022
Jill S. VERIFIED CUSTOMER
No. This is the 3rd time I’ve brought my car back m with AC issues. 2 times your technicians were not able to fix it. One visit, your staff said, “I don’t think we can help you. Have you tried driving to Bakersfield and stopping at a mechanic’s if the issue occurs?” WTH? I paid $450 to a local mechanic to fix 1 rear wheel bearing. But with you it is $750. I’m so disappointed with Kirby Subaru. I tell EVERYONE who will listen how horrible the service is and most agree with me. Thanks for not fixing my car AGAIN and over charging me.
7/1/2022
Stephen T. VERIFIED CUSTOMER
Yes I was.
7/1/2022
Donald O. VERIFIED CUSTOMER
Had asked Gabrielle what I am to expect from my auto appointment on the differentials. She explained to me the positive responses my car will feel. I thanked her very much for all her help. Thank you all
7/1/2022
Dianne G. VERIFIED CUSTOMER
Monika, Got our car in early and service was excellent and quick. Also got us in early for a tutorial that help us use the features on our new 6 month old Subaru.
6/30/2022
Joann G. VERIFIED CUSTOMER
Reilly was conscientious, attentive to my concerns, and delivered my vehicle as soon as possible knowing my long drive home. He is a asset to the dealership.
6/30/2022
Tyler H. VERIFIED CUSTOMER
Jason went above and beyond expectations by arranging to bring my vehicle from the collision center to the Subaru service center for the air bag recall service and then take it back to the collision center. I will definitely bring my Outback to Kirby for service again based on this experience.
6/30/2022
Joseph B. VERIFIED CUSTOMER
My satisfaction rests mainly on the courtesy of your representative, Gabby, and the business-like way your service department operates from drive up to drive away.
6/30/2022
Richard W. VERIFIED CUSTOMER
Dennis was great. Thx
6/30/2022
Bryan H. VERIFIED CUSTOMER
Reilley was awesome. Attention to detail, responsive, and diligent. It was a bumpy start. But, reilley was great. Factual not opinion based. True professional. I would recommend Kirby Subi to anyone.
6/30/2022
Sandra R. VERIFIED CUSTOMER
.Michael was a wonderful to work with. He explained everything to us. He is an asset to Subaru
6/29/2022
Nathan W. VERIFIED CUSTOMER
Service was excellent
6/29/2022
Nancy F. VERIFIED CUSTOMER
I was so grateful for Monika’s professional, friendly service and the turnaround time for my car to be serviced.
6/29/2022
Zara R. VERIFIED CUSTOMER
Excellent service writer!
6/29/2022