Dennis was courteous, professional and personable.
3/22/2020
Donna F. VERIFIED CUSTOMER
You went the extra mile to assist me during this challenging time. Thank you.
3/22/2020
Lynn J. VERIFIED CUSTOMER
Dennis, and actually the entire service department are assets to the dealership, especially during this uncertain time where everyone is affected, patience and understanding is tested. Yet each and every Kirby individual greeted every customer with smiles, excellent listening and understanding of customer's request, enabling the time spent at Kirby to be a calm respite from circumstances in our county, our country.
3/22/2020
Cynthia C. VERIFIED CUSTOMER
Dennis and the rest of the team was very professional and
friendly.
The service on my car was great... it sounds better.
Thank you Subaru.
3/22/2020
Cedric M. VERIFIED CUSTOMER
Jess is an amazing service advisor and has always treated me kindly and with competence
3/22/2020
Stephanie W. VERIFIED CUSTOMER
Thank you for the quick and easy oil change and check up. Gabriela Marron was completely professional. Even though we are all dealing with Covid 19.
3/22/2020
Brian K. VERIFIED CUSTOMER
Gabby Hernandez always delivers top notch service.
3/21/2020
Michelle P. VERIFIED CUSTOMER
The only negative was the unplanned extra day it took- that would have been helpful to know sooner in the process (i dropped it off at 9am appointment time, it wasn’t until I checked in with them at 3;30 that they said they hadn’t even started it). I understand being busy. I appreciate the loaner car but think you should at least not make a customer pay for gas for the unplanned extra commute (I live 45 away). But I do appreciate how kind everyone there is.
3/21/2020
Barbara B. VERIFIED CUSTOMER
As always, excellent service!
3/21/2020
Martha M. VERIFIED CUSTOMER
Jason's business card was attached to my previous invoice, paid receipt. I emailed him direct that I needed to switch out the battery per his recommendation on my last service. I wanted to have Jason assist this process. Jason is a real asset to Kirby Subaru. Thank you. Thank you Jason!
3/21/2020
Nicole M. VERIFIED CUSTOMER
Jess was incredibly professional and extremely thorough. While my vehicle’s issues were not remedied, I feel confident that all that could be done at this time was done on my behalf. Thank you.
3/21/2020
Gesa K. VERIFIED CUSTOMER
Great service. Prompt and professional. Highly recommended. Many thanks.
3/20/2020
Martin S. VERIFIED CUSTOMER
Express service was great!
3/20/2020
Janet A. VERIFIED CUSTOMER
Outstanding caring people!
3/20/2020
Steve E. VERIFIED CUSTOMER
Paul was absolutely awesome. As he has been in the past.
I live closer to SLO than Ventura but I still prefer your dealership.
Not very happy with Subaru as a brand. Super pain in the **** to replace a simple headlight bulb.
Your. Dealership, by far has the best customer service of any dealership I’ve been since I owned a Mercedes Benz back in the late 80’s.
3/20/2020
Lane G. VERIFIED CUSTOMER
Jason was great!
He took care of my issues quickly!