Gabby was great! Very satisfied and impressed. Thank you
3/19/2020
Ronald T. VERIFIED CUSTOMER
Very personable and made sure I was completely satisfied
3/19/2020
Ronald B. VERIFIED CUSTOMER
Paul is extremely professional, gracious and helpful. He found answers to all my questions and gave good advice for future car upkeep.
3/19/2020
David T. VERIFIED CUSTOMER
Excellent Service. I drive from Agoura Hills to Kirby for service because it is so good. She was excellent. Could not have been better
3/19/2020
Arthur L. VERIFIED CUSTOMER
Thanks for your help Dennis!
3/19/2020
Caroline L. VERIFIED CUSTOMER
Under the circumstances of coronavirus, I was totally wowed by the quality of care and thoughtfulness of the staff. Gabby Hernandez was terrific.
3/19/2020
Spencer G. VERIFIED CUSTOMER
Dennis Espinosa gave me good and welcoming service when I arrived and when I finished. He reviewed the report with me and kept me informed. Thanks again.—sag
3/18/2020
Elizabeth S. VERIFIED CUSTOMER
The service was completed so quickly. Even though there were restriction at checkin due to the current health crisis, waiting was convenient and comfortable.
3/18/2020
James V. VERIFIED CUSTOMER
Just don’t know yet. Car feels different after real coils replaced. Seems strange at the moment.
3/18/2020
Nikki S. VERIFIED CUSTOMER
Everyone was very nice. Gabby was very nice and professional. I ordered a key in addition to recall repair and regular maintenance. Monday I drove from SB, got a loner due to the 5 hours recall repair. I ordered key yesterday and was told I’d get a call when arrived. I did get a call this morning that it was in. I asked the car and the key will be ready? I was assured yes. When I got to dealership, there had been a breakdown in communication. I ended up waiting about 2 hours. I understand miscommunication happens. But I was told all would be ready upon arrival. Gabby did give me a discount which I appreciate. Thank you. Nikki S
3/18/2020
Steve W. VERIFIED CUSTOMER
Good customer service from start to finish.
3/17/2020
Cynthia B. VERIFIED CUSTOMER
Always a pleasant experience having my car taken care of by Kirby Subaru!
3/17/2020
Linda L. VERIFIED CUSTOMER
Quick, courteous and efficient.
Thanks
3/17/2020
Kelli O. VERIFIED CUSTOMER
Jess was amazing! She went above and beyond to make my experience with Kirby Subaru smooth and easy. I’m thankful for your communication, kindness, honestly and professionalism. She truly went the extra mile for me & is THE reason I would return for car services there. Thank her for me, please.
3/17/2020
Faye S. VERIFIED CUSTOMER
Everyone was friendly and accommodating.
3/17/2020
Gabriel G. VERIFIED CUSTOMER
Everyone at Kirby was friendly and helpful.
3/17/2020
Tracy V. VERIFIED CUSTOMER
Very efficient and helpful, excellent customer service
3/17/2020
Grace B. VERIFIED CUSTOMER
Paul was helpful and the recall work was completed quickly!
3/16/2020
Lauren J. VERIFIED CUSTOMER
Kirby Subaru and JESS are the BEST!!! Can’t wait to get my new car at KIRBY Subaru!!
3/15/2020
Luce C. VERIFIED CUSTOMER
Paul went above and beyond and took great care of me. Outstanding customer service.