Service department staff all are courteous and professional
3/13/2020
Rosana S. VERIFIED CUSTOMER
Appreciate the access to loaner cars,so can continue with your day.
3/13/2020
Ron M. VERIFIED CUSTOMER
Jason is awesome and will be my go to advisor. Give him a raise or buy him a drink!
3/13/2020
Benjamin H. VERIFIED CUSTOMER
Excellent service
3/13/2020
Dewitt R. VERIFIED CUSTOMER
Paul was very thorough. He was very courteous and informative. He is a great asset to Kirby Subaru.$
3/13/2020
Bruce G. VERIFIED CUSTOMER
Everyone was very kind and helpful.
3/13/2020
Sharon M. VERIFIED CUSTOMER
Everything went fast and smooth.Everyone very friendly and helpful
3/13/2020
Barry S. VERIFIED CUSTOMER
Good job by the whole team! Thank you
3/13/2020
Robin M. VERIFIED CUSTOMER
I was impressed with the friendly and helpful customer service I received employees in the Kirby Service Department. I will definitely have my car servicing done at Kirby in the future.
3/12/2020
Kenneth W. VERIFIED CUSTOMER
Personable, informative, helpful service advisor.
3/12/2020
Carmen S. VERIFIED CUSTOMER
Nice to know you can trust Subaru
3/12/2020
Daniel O. VERIFIED CUSTOMER
Jason was amazing!
Would like to speak with the owner if possible to fully compliment the young man who helped me!
Thank you
Dan Oriskovich - ****-****-xxxx
3/11/2020
Bruce A. VERIFIED CUSTOMER
I wish their were not so many recalls on theSubaru but that is not Kirby,s fault you guys have been great about loaner cars and getting the repairs done in a timely matter thank you.
3/11/2020
Nancine H. VERIFIED CUSTOMER
Jason C is fantastic to work with. A great asset to your team. I was disappointed I had to bring my car back in after a pretty big maintenance service (that was covered under my extended warranty). I had “chirping” noises coming from the engine.
3/11/2020
Kimberle D. VERIFIED CUSTOMER
Excellent service experience
3/11/2020
Christine E. VERIFIED CUSTOMER
Paul is always friendly, organized and timely!
3/11/2020
Marcos G. VERIFIED CUSTOMER
Gabriela was nice, friendly, and courteous. It was a overall pleasant experience.
3/11/2020
John B. VERIFIED CUSTOMER
Ms.Marton was excellent. Courteous, knowledgeable and throughly professional. An excellent representative for Kirby Subaru.
3/11/2020
Judy S. VERIFIED CUSTOMER
Continue with your excellent services,thank you!!
3/11/2020
Randolph W. VERIFIED CUSTOMER
The checkin process was easy, quick and open information. It was raining so I was given a voucher for a car wash. My wife has a Toyota, they don't wash her car never mind provide a voucher for when its not raining. Considering the work done my service was extremely quick and I love how I receive a text when done. I don't need to checkin because I know I will get the text when it is ready.
One thing that was interesting was both my driver and passenger seats were leaned back. I have car seats behind both seats and the passenger seat was pushed into the carseat to the point it bent the headrest forward. I am guessing there is a maintenance setting which puts both seats back and it was overlooked the passenger seat was pushing into the car seat. Just something that maybe should be watched out for.