Outstanding! Courteous, efficient, and friendly. Love that you wash my car????
3/10/2020
Barbara K. VERIFIED CUSTOMER
Thanks for keeping me in the loop and taking great care of my car.
3/10/2020
Steven S. VERIFIED CUSTOMER
Paul was great and answered all my questions.
3/10/2020
Shelly M. VERIFIED CUSTOMER
Gabriela was quick, attentive, courteous, friendly and walked me through every step with clarity. Her pleasantness and all of the former comments are an asset to Ventura Subaru.
3/10/2020
Marjorie M. VERIFIED CUSTOMER
Jess was fantastic!
3/10/2020
James S. VERIFIED CUSTOMER
Jess and the service staff were exceptional!!
3/10/2020
Robert A. VERIFIED CUSTOMER
Gabriella was very helpful and communicated well. Very satisfied with the service and timelines of the service
3/10/2020
Christopher M. VERIFIED CUSTOMER
Paul went above and beyond to give me a pleasant experience in bringing my vehicle in for recall issues. They provided a loaner and gave mine a wash, top notch service!
3/10/2020
Patricia S. VERIFIED CUSTOMER
Paul advised me about the influx of recall repairs and that my car would probably need to stay overnight. He left me a voicemail letting me know my car’s repairs were completed in the same day. I was provided with a really nice, brand new Ascent as a loaner. Thanks for the great service!
3/10/2020
Caroline M. VERIFIED CUSTOMER
Everyone was helpful. Mr grey went beyond patient & helpful
3/10/2020
James R. VERIFIED CUSTOMER
Gabriela did a great job and made everything fast and easy for me.
3/10/2020
Susan B. VERIFIED CUSTOMER
I was very satisfied and happy with my experience at Kirby Subaru today.
Happy, friendly and helpful employees! I was amazed at how fast the service was!
I’m so glad I purchased my Outback there, I will definitely recommend Kirby Subaru to any friends who are looking for a great place to shop for a car.
3/10/2020
Elizabeth W. VERIFIED CUSTOMER
When I picked up my car, the drivers seat was broke. And I could not adjust the position of it. It was working fine when I dropped it off and so I wanted someone to come and take a look at it. Gabby said she couldn’t take anyone off of their jobs to come look at it. I had brought my car because of an airbag recall and when I picked it up the seat was broken. The least that could have been done was to have someone come and look at the problem. Gabby told me that it wasn’t their fault and they were not responsible for it. Obviously my car was driven while it was there and the seat was adjusted dramatically from where I set it. The least that could’ve been done was to have someone look at it. I had to drive back to Santa Barbara hunched over at a 70 degree incline and now my seat is broken after bringing my car into you to fix a recall.
3/8/2020
David M. VERIFIED CUSTOMER
Everyone at your service department was was very helpful and professional! We will be back.
3/8/2020
Eelan N. VERIFIED CUSTOMER
Paul was great! He kept me conveniently updated via text so I knew where we were in the service process. He also helped me with a late service pick up!
3/8/2020
Sumire S. VERIFIED CUSTOMER
I really liked the express service. Much easier to do.