He is so helpful and personable. He even remembers my dog!
6/30/2018
Kristi W. VERIFIED CUSTOMER
Friendly thorough and efficient!
6/30/2018
Elaine T. VERIFIED CUSTOMER
Jason waa fantastic.
6/30/2018
Carol E. VERIFIED CUSTOMER
I was totally impressed with Troy's professionalism. I had brought my Forester in
5/14, 5/18, 6/18 with the same problem. I was very frustrated and annoyed. Troy managed to finally get to the bottom of the issues plus advocating for coverage under my extended policy. Had this issue not been settled I would have purchased a 2019 Toyota RAV4 in the Fall. I love the way a Subaru drives, but definitely not willing to pour a huge sum of money on a car with only a little under 70k miles. I am trusting problems are fixed and that I can drive it many more miles. I donated a 2015 to a group and will watch to see how that Forester performs also. It will determine whether another Subaru vehicle will be purchased. If it had not been for Mr. Simerly's handling of affairs, I would never consider another Subaru! Thank you, Troy!
6/29/2018
Travis G. VERIFIED CUSTOMER
Great communication and customer excellence
6/29/2018
Randy P. VERIFIED CUSTOMER
Jason did a great job.
6/29/2018
Judith D. VERIFIED CUSTOMER
He’s great. Always very helpful.
6/29/2018
Virginia S. VERIFIED CUSTOMER
Maria went out of her way to make a personal connection. She remembered me and greeted me by name as soon as I got out of my car!
6/29/2018
Nancy J. VERIFIED CUSTOMER
Ron provided excellent service
6/29/2018
Tucker A. VERIFIED CUSTOMER
????
6/29/2018
Brendan G. VERIFIED CUSTOMER
excellent service, Jason and the rest of the team went above and beyond.
6/29/2018
Bei Lei. VERIFIED CUSTOMER
Ron is a star indeed. He looked into my car situation and made the recommendation for what to be serviced to my best interest. He is kind, professional and knowledgeable of his profession. I'm grateful and will tell others about my good experience with this dealership.
6/29/2018
Donald G. VERIFIED CUSTOMER
The service was great but when the porter went to get the car he had to make several attempts to get the car out . While standing there watching him I noticed that he hit the car behind my car, while I was checking the area for damage he came up to me and asked if he hit the other car when I told he yes he stated that he did not feel anything. At which to me I asked him if he thought I was lying about the incident and he said yes in Spanish I do need t appreciate being called a liar by the porter
6/29/2018
Lisa P. VERIFIED CUSTOMER
Very nice person and extremely efficient
6/29/2018
Alexandra G. VERIFIED CUSTOMER
Maria and Gabby were both very helpful. Thank you!
6/29/2018
Deborah F. VERIFIED CUSTOMER
Always very prompt and very helpful. I really like everyone in the service department. I love my car, I'm so glad I picked a Subaru. It is my first one and hopefully not my last. Thank you
6/28/2018
Judy S. VERIFIED CUSTOMER
Outstanding prompt service received and Jason was professional and efficient!!
6/28/2018
James M. VERIFIED CUSTOMER
Ron is a very nice guy.
6/27/2018
Leslee O. VERIFIED CUSTOMER
Jason did a great job explaining the features of my Subaru! It was so nice that he took the time to do this!
Thanks Jason!
6/27/2018
Richard D. VERIFIED CUSTOMER
I frequently have been fortunate to have Troy as my service representative. Troy is always very thorough and professional! Troy ensures I get any discount specials available and keeps me informed on the progress of my service!