B Very nice and friendly. I felt like I was in good hands
5/19/2018
Karen S. VERIFIED CUSTOMER
My 2 year old Crosstrek had rust on the roof. He took it, no questions asked, to your body shop for repainting. I really appreciated the service.
5/19/2018
Christina S. VERIFIED CUSTOMER
I arrived to pick up my car after 75,000 service to find issues that WERE NOT there when I dropped off. I am very dissatisfied with the quality of work that was done. I am hoping this will be remedied.
5/19/2018
Patrick M. VERIFIED CUSTOMER
Showed great courtesy and professionalism in accommodating my schedule on short notice. As always, the entire staff delivered exemplary service. Thank you.
5/18/2018
Ronald D. VERIFIED CUSTOMER
Very professional.
5/18/2018
Patricia O. VERIFIED CUSTOMER
Thanks for fixing the sticking key problem, the loaner car and doing it in one day! As a SB resident I especially appreciate not having to come back a second day and realize your crew and Paul Grey worked hard to make it done in one day.
Thanks, Trish
5/18/2018
Media L. VERIFIED CUSTOMER
Always so helpful and nice
5/18/2018
Adam B. VERIFIED CUSTOMER
Very pleasant, love the experience I’ve had at Kirby Subaru so far,
My friend came to pick me up and ended up buying a new legacy
From salesmen Bobby Campbell. She is thrilled to be part of the Subaru family.
5/18/2018
Debra T. VERIFIED CUSTOMER
Best service in the world
5/17/2018
Alexander M. VERIFIED CUSTOMER
Thank you!
5/17/2018
Jeffrey P. VERIFIED CUSTOMER
My mistake was assuming that all Subaru dealers provide the same level of quality service. I learned the hard way with Ladin Subaru (4 miles from my home). After two separate incidents of damage to my STI, which was repaired, enough was enough. I should have come back to Kirby where I bought the car because my first time experience with your service team was beyond amazing. From start to finish, everything I know of Subaru was reinforced and in full display. Special kudos to Paul! He kept me informed on every service adjustment and recommendation and made certain that I was happy in the end. Thank you also to the young technician (sorry that I forgot your name) who balanced my wheels. He was extremely courteous and skilled! In the end, the 30-mile drive was worth it and I couldn't be happier.
I'll be back soon - or sooner if we call it an even trade on the STI Type RA in your showroom...
Jeff Pugh
Oak Park, CA
5/16/2018
Bruce N. VERIFIED CUSTOMER
Software update should have been checked - -got caught on a road trip with no warning. Very inconvenient.
5/16/2018
James J. VERIFIED CUSTOMER
Great service Ron!
5/16/2018
Donna T. VERIFIED CUSTOMER
Great as usual
5/16/2018
Matthew W. VERIFIED CUSTOMER
All good
5/16/2018
Elizabeth R. VERIFIED CUSTOMER
Friendly and fast.
5/16/2018
George A. VERIFIED CUSTOMER
Liked that compartment filter was inspected
and kept rather than replaced unconditionally
to save me money.
5/16/2018
Phyllis F. VERIFIED CUSTOMER
Great service
5/16/2018
Heidi B. VERIFIED CUSTOMER
Ron was such a delight to deal with
5/16/2018
Stephen T. VERIFIED CUSTOMER
It was a thoroughly an enjoyable experience from the greeting to the release of the vehicle after the service was completed.