He was super courteous, met me at my car and took care of me right away.
3/6/2018
Daniel O. VERIFIED CUSTOMER
When I first came in I asked about getting a new battery. I had another problem which was fixed and I thought after that was fixed you guys would install a new battery. But that was not addressed. I live in Santa Barbara and I hate driving down to Ventura just for this. So I'm going to look at getting another battery somewhere else.
3/6/2018
Nick C. VERIFIED CUSTOMER
Jason was so helpful and provided great information regarding the services our vehicle needed. His timely responses were very much appreciated. Overall, Jason provided us with an excellent customer experience!
3/6/2018
Tad H. VERIFIED CUSTOMER
Very helpful and easy to talk to! 5 stars
3/6/2018
Karen F. VERIFIED CUSTOMER
Great service - Ron is a super-nice guy!
3/5/2018
Mary G. VERIFIED CUSTOMER
Jason was very helpful when I had to drop my car off for service. He quickly had a replacement car ready for me and made it simple and easy.
3/5/2018
Kimberly S. VERIFIED CUSTOMER
Quick to check in, questions answered, professional and car back earlier then I expected
3/5/2018
Dvon H. VERIFIED CUSTOMER
I p ull up everybody knows my name and greets me and asks for updates on my life its very nice to feel that your wanted at the dealership. I can go places much cheaper to get service done on my car But the price doesnt bother me because the customer service is out of this world so it makes me want to come back because i know ill be taken care of and so will my car. Whoever owns this dealership is doing something right!!!!
3/4/2018
Alex H. VERIFIED CUSTOMER
Mr. Gray was very helpful and answered all my questions. He communicated options and updates. I will try to make my future appointments with him.
3/4/2018
Sharon P. VERIFIED CUSTOMER
I was happy with the fast service. I will watch for the form from Subaru.
3/4/2018
Chris H. VERIFIED CUSTOMER
He is always so nice and personable. Goes over everything with me. A real pleasure, every encounter.
3/4/2018
Anna S. VERIFIED CUSTOMER
Always have a good experience!!
3/4/2018
Kristi W. VERIFIED CUSTOMER
The service manager of the negative attitude But other than that everything was efficient and kind
3/4/2018
Alan F. VERIFIED CUSTOMER
It was an oil change and new cabin filter and tire rotation at 12,00 miles. Is it possible to screw that up? What can I say?
3/3/2018
Gail S. VERIFIED CUSTOMER
Jason was very prompt in getting back to me in regards to the service and the time frame for repairs. He was very professional and helpful. I? also worked with Troy and and the same remarks apply to him. Very pleased with the service provided at Kirby Subaru and their staff.
3/3/2018
Stephen A. VERIFIED CUSTOMER
Jason was very nice.
3/3/2018
David C. VERIFIED CUSTOMER
Troy was awesome. Very helpful and caring. Did a great job keeping me posted during the repairs