Troy did very well for me. I was very pleased with his quality of service and quick turnaround. Subaru on the other hand needs to address its poor markings on transmission and engine drain plugs.
2/23/2018
Julie S. VERIFIED CUSTOMER
Ron went out if his way to help me and I ended up buying my tires from you because of him.
2/23/2018
Georgeanna H. VERIFIED CUSTOMER
Appreciate the service even in such a short notice.
2/22/2018
Sonya P. VERIFIED CUSTOMER
Appreciated texts keeping me updated. Car clean! Inside and out. Paul Gray courteous as ever. Ladies at desks where I got ‘loaner’ helpful and informative. Hector helpful also. Thanks! Job well done. Only concern-car 6 years old and Subaru just found out there was an issue?!?!
2/22/2018
Mary J. VERIFIED CUSTOMER
Sorry I didn't understand the booking for recalls,it would have made better use of time. Hope it works out better next time.
2/22/2018
Laura T. VERIFIED CUSTOMER
The service man was funny and extremely helpful.
2/22/2018
Laurel L. VERIFIED CUSTOMER
Best customer service I have ever received. I would strongly recommend Mr. Gray to provide training to incoming and new staff, or even those who might need a refresher on what exactly good customer service entails. He was kind, thorough, and courteous. The service provided by Mr. Gray today made all the difference in the world to me, I was stressed going into the service center and left feeling relaxed and thankful. Please commend him on a job well done.
2/22/2018
Annette C. VERIFIED CUSTOMER
Maria at customer service was great but on the way back the oil light went on and oil was low why didn’t they catch that.
2/22/2018
Kelsey O. VERIFIED CUSTOMER
Leonard was very courteous and patient.
2/22/2018
Debra H. VERIFIED CUSTOMER
Troy provides excellent customer service while demonstrating a genuine caring for his fellow human being.
2/22/2018
Angela S. VERIFIED CUSTOMER
Troy was great. I really appreciate the loaner car.
2/22/2018
Steven B. VERIFIED CUSTOMER
I'm happy they took charge of what was going on with my Outback.
2/22/2018
Ralph L. VERIFIED CUSTOMER
Troy Simerly is an ideal service Mgr.
Pleasant, flexible, explains mechanical situations thoroughly and inspires confidence in the service delivered at Kirby Subaru of Ventura !
2/22/2018
Sheila W. VERIFIED CUSTOMER
Ronald was very nice
2/21/2018
Terrie P. VERIFIED CUSTOMER
Your service department pretty much ensures that my next car will also be a Suburu. Kirby Suburu in Ventura is the BEST !
2/21/2018
Bonnie G. VERIFIED CUSTOMER
Thanks to Ron for his exceptional service. We are proud of our Subaru Crosstrek and could not be happier with Kirby Subaru.
2/21/2018
Max F. VERIFIED CUSTOMER
Ron was extremely friendly and helpful, and my service was performed in a very timely fashion. Thank you Kirby Subaru!