Jason said he would contact me about my car on Saturday (I took it in on Friday), but didn't hear from him until today (Tuesday) about the status of my car. It's not a huge deal, but with the text message system in place, it doesn't take a lot to send a quick message. Also, I texted on Monday, but Jason was off so I didn't get a response. If someone else covers or if there is an auto message that indicates the person is off, that would be nice. Otherwise, it looks like the customer is being ignored. Thanks.
2/21/2018
Gina M. VERIFIED CUSTOMER
Everything was great
2/21/2018
Debra L. VERIFIED CUSTOMER
He is always professional and service was delivered as promised.
2/21/2018
Birgit J. VERIFIED CUSTOMER
Perfect service experience all around.
2/21/2018
Christina S. VERIFIED CUSTOMER
I gladly will do that.
2/20/2018
Daryl C. VERIFIED CUSTOMER
The mechanic saved my bacon! Thank you so much.
2/20/2018
Michael M. VERIFIED CUSTOMER
Excellent service!
2/19/2018
Norma B. VERIFIED CUSTOMER
He Found out we needed a caralytic converter. My hiusband said our car sounded louder and he could smell exhaust in our car. Thanks to Ronald, we will get it fixed next week. We just went in to get our low beam light fixed . Thank you so much!!!
2/19/2018
Christopher C. VERIFIED CUSTOMER
Jason did his job well and my car was taken care of.
2/18/2018
Keren Z. VERIFIED CUSTOMER
She was great! Even fixed one of my key fobs for free. Alas the other could not be saved, but I once again have a working fob and a spare.
2/18/2018
Alexandria T. VERIFIED CUSTOMER
My vehicle was ready much sooner than I expected which was a huge relief. Super happy the outlet in the rear seat works now. Definitely plan to coming here instead of Glendale Subaru.
2/17/2018
Natalee P. VERIFIED CUSTOMER
Ron was excellent! Very helpful and friendly. Thank you so much for the great service! :)
2/17/2018
Laurie B. VERIFIED CUSTOMER
Very pleasant and professuonal. And, thank you for taking such good care of my dog. He got treats, water and toys! Staff stopped by to give him pats and other customers loved him, too. Thank you for being dog-friendly.
2/17/2018
Sylvia E. VERIFIED CUSTOMER
Everyone. especially the service writer were friendly, efficient, and professional!
2/16/2018
Jennifer M. VERIFIED CUSTOMER
Thank you for your help Troy! You went above and beyond and I really appreciate it.
2/16/2018
Caroline G. VERIFIED CUSTOMER
Wonderful customer service. Everyone was extremely friendly and attentive. I was pleasantly surprised at how quickly the entire process took. Paul kept me up to date on everything that was going on.
2/16/2018
Pablo T. VERIFIED CUSTOMER
Troy is smart, personable and professional
2/16/2018
Kenneth F. VERIFIED CUSTOMER
Mr.Gray and your other Service Consultants are utmost professional, very courteous, very knowledgeable, extremely friendly, etc. They are second to none. Thank you very much.
2/16/2018
Brandon F. VERIFIED CUSTOMER
Troy was great. Loner car was a bit dirty- but overall good experience.