Told me straight up what's going on with my clutch, didn't want to hear that I needed a new one, but he knew exactly what was going on. It was dangerous to drive. They fixed it right up, did a great job, and had it back to me within the next day. Always great service at Subaru.
1/10/2018
Ted B. VERIFIED CUSTOMER
First time at kirby subaru with newly purchases 2015 crosstrak. Excellent service
1/9/2018
Vita F. VERIFIED CUSTOMER
Ronald is outstanding. I am always extremely satisfied with his customer service.
1/9/2018
Jovita Jay. VERIFIED CUSTOMER
The Best Service!
1/7/2018
Morgan M. VERIFIED CUSTOMER
Robert was efficient and courteous.
1/7/2018
Joseph E. VERIFIED CUSTOMER
Thanks for a great job.
1/7/2018
Leslie S. VERIFIED CUSTOMER
Paul was super. Perfect service today fast and thorough. Thanks
Leslie S
1/7/2018
David P. VERIFIED CUSTOMER
I should have been updated about why car took longer than promised to repair. Instead of 3:15 it was 4 pm and I didn’t know why it was so much later than promised.
1/7/2018
Caroline L. VERIFIED CUSTOMER
Ron was terrific. Attentive, informative, friendly.
1/7/2018
Michael M. VERIFIED CUSTOMER
Great service, on time. Paul Gray is great! Thanks!
1/7/2018
Eugenia B. VERIFIED CUSTOMER
We’ve bought and serviced several Subarus at Kirby. They are the best, and constantly getting even better.
1/7/2018
Michael S. VERIFIED CUSTOMER
Great experience at Kirby Subaru. As always.
1/7/2018
Franceen F. VERIFIED CUSTOMER
When I bought the car in May, a six month appt was scheduled. At six months I had driven only 2,700 miles. It seemed a waste of time and resources to have the car checked at that time. Troy looked at the oil and told me to drive another 1,000 miles and schedule an appt. I did. I really appreciate that Troy took the time to look at the oil and give me that advice. It was also delightful that he was there to handle this appt. for me. Thank you, Troy. I see you in another 3,500 miles. Franceen
1/6/2018
Robert T. VERIFIED CUSTOMER
Gabby did a great job - taking me in with a dead battery and all! Still would prefer that Subaru would switch out the old battery rather than wait for it to fail again... possibly in a bad spot...
1/6/2018
Doug M. VERIFIED CUSTOMER
Leonard gray was very professional and I am very satisfied
1/6/2018
Lawrence G. VERIFIED CUSTOMER
We were very pleased with the experience.
1/6/2018
Steven A. VERIFIED CUSTOMER
Always a great experience
1/5/2018
Janice G. VERIFIED CUSTOMER
I recently sold my house and will be moving in less than two weeks. Very stressful. I was embarrassed not to have my car insurance with me. The young women in the office were very nice to me. But what really made my day was to get my car back completely cleaned in and out. Thank you so much.
1/5/2018
Peter R. VERIFIED CUSTOMER
It took longer than expected.
But no an issue.
1/5/2018
Brandon F. VERIFIED CUSTOMER
I request Troy everytime I go in for service. He's extremely professional, relatable and truly seems to put the customer's best interest first. He embodies the trust Subaru should strive for with every customer.