Very thorough and efficient. Big step up from my last car at the previous dealership. Having a lot on my plate and being able to drop off my car and trust it’s in good hands is a huge relief. Every time I’ve been in I’ve been satisfied and that’s not an easy thing to find today. Thank you thank you thank you! : )
4/8/2022
Carlos P. VERIFIED CUSTOMER
Overall great experience all around! Keep up the great work!!
4/8/2022
Natalie F. VERIFIED CUSTOMER
Monica at the cashier desk was super friendly and professional. Dennis has always been friendly, personable, and helpful.
4/8/2022
Rick M. VERIFIED CUSTOMER
Jason Chesbrough was fantastic, and extremely helpful to myself and my family. His frequent communication, empathy and proactive approach helped us navigate a difficult situation while my family was vacationing in the area. He’s a great asset to Kirby, ant to Subaru in general.
4/8/2022
Keri L. VERIFIED CUSTOMER
Peter was very friendly and knowledgeable. Thank you!
4/7/2022
Jack M. VERIFIED CUSTOMER
You guys are awesome. I just wish you were closer to SB.
All good thoughts for the service and the appreciation of dogs....
4/7/2022
Julia M. VERIFIED CUSTOMER
Great service as always. Wouldn’t take my 3rd Outback for service anywhere else.
4/6/2022
Dawn M. VERIFIED CUSTOMER
Jason has helped me in previous times and is always polite and helpful.
4/6/2022
Peter Z. VERIFIED CUSTOMER
We are happy with service but there are definitely some communication issues.
4/6/2022
Debbie R. VERIFIED CUSTOMER
After having a horrible experience at DCH the experience I had at Kirby was exceptional. Dennis (service) couldn’t have been anymore helpful. Plus DCH wanted to charge 1600 but I paid 1100 at Kirby. Thank you I’ll never go back to DCH and the GM knows it
4/6/2022
John P. VERIFIED CUSTOMER
Thanks. Great work and great people
4/6/2022
Scott K. VERIFIED CUSTOMER
Dennis Espinosa was very professional.
He is an asset to your company and deserves a big raise.
Thank you for your help and speedy return of my vehicle
4/6/2022
Charles C. VERIFIED CUSTOMER
Fast, complete service, great communication!!
4/6/2022
Aija F. VERIFIED CUSTOMER
Sat in the lounge waiting for them to come advise me car was done. They did not do so. When I checked my phone I found that the car had been done half an hour earlier! Wasted an afternoon just sitting around longer than necessary.
4/6/2022
Jessica T. VERIFIED CUSTOMER
The only issue was I was never called when my car was done and so I had to go over myself. I called before I went over and I never received a call back.
4/5/2022
Ronald R. VERIFIED CUSTOMER
Everyone very courteous and made the appt very easy , thank you !
4/5/2022
Long T. VERIFIED CUSTOMER
Jason. Made sure we had a loaner available in the same size, gave me a time line and helped me every step of the way! The amazing service team finished the job quickly saving me an hour of labor..
I only trust Kirby for oem parts and regular maintenance on our two new Subarus!
Thank you again for the white glove treatment! We appreciate the care through the whole process !
4/5/2022
Tanya B. VERIFIED CUSTOMER
Peter was great. Service seemed very fast! Thanks.
4/5/2022
Robert T. VERIFIED CUSTOMER
Jason goes above & beyond all obstacles to ensure my satisfaction! I would recommend him to anyone,