First time at Kirby and service was top notch. While I was provided a loaner car due to a factory recall my car needed other repairs and maintenance and I was allowed to have the loaner for the whole service which made my full time working single mom life do-able. Thank you!
9/14/2017
Tracy O. VERIFIED CUSTOMER
You guys took great care with my car and with me thank you
9/14/2017
Debra W. VERIFIED CUSTOMER
I was impressed with Troy Simerly. He was professional, knowledgeable, helpful and provided information and answered my questions. He made the service trip and positive experience.
9/14/2017
Uri L. VERIFIED CUSTOMER
Troy provided a friendly and professional advice and service for my car at the Kirby show bottle of Ventura dealership.
9/14/2017
Michael G. VERIFIED CUSTOMER
Ron was great! He was welcoming and explained my options clearly. He checked in with me while I was waiting for my car to be serviced. First class!
Mike Gardner
9/13/2017
Christine B. VERIFIED CUSTOMER
I came because my checkbengine light was on . I waited over 2.5 hrs for 30 k check up and check engine. I left all life gets off , said car was good. Less than an hour drivingb101 home, check engine light back flashing.? I called and left message, no response. I want this check engine light off for good, it worries me. Please call so I can figure out next step.
9/13/2017
Susan L. VERIFIED CUSTOMER
Thank you Ron!
9/13/2017
Eric N. VERIFIED CUSTOMER
Ronald was very friendly and helpful.
9/12/2017
Robin H. VERIFIED CUSTOMER
Thank you for the quick service. Everyone very nice there. I wish the cars still got washed.
9/11/2017
Andrew H. VERIFIED CUSTOMER
Troy was very professional and personable.
9/11/2017
Lorena F. VERIFIED CUSTOMER
Very helpful!
9/11/2017
Deborah G. VERIFIED CUSTOMER
Thanks again Kirby Subaru of Ventura Troy Simerly was wonderful. SUBARU LOVER FOR LIFE
9/11/2017
Lynn J. VERIFIED CUSTOMER
More than satisfied. Impressed not only with service but more so with outstanding personal professional customer service the 2 times I've unexpectedly had to drop in for service without an appointment. More companies can take a lesson from this dealership. I'm sending 2 notes to dealership commending their employees in service and sales. Lynn J
9/10/2017
Barbara Q. VERIFIED CUSTOMER
Handled my car problem very swiftly and knowledgeable
9/10/2017
Elise J. VERIFIED CUSTOMER
Great service, helpful staff!
9/10/2017
Aline C. VERIFIED CUSTOMER
Lenord has excellent customer service skills.
9/10/2017
William R. VERIFIED CUSTOMER
Do you wash the vehicle after service?
Mine didn't get washed but very satisfied with Mr Gray
9/10/2017
Jacqueline S. VERIFIED CUSTOMER
Leonard got the job done on the day scheduled. Truthfully anything else would have been unacceptable. It took almost 2 years from first recall notification to get this fixed. Not Suburus fault but just saying
9/10/2017
Debra W. VERIFIED CUSTOMER
I found Troy Simerly to be courtesy, informative, friendly, efficient and overall professional. He represents Subaru in a great way. Keep up the great and impressive work.