Dennis Espinosa was maybe the best customer service person I have ever worked with. He was intelligent and professional yet thoughtful and kind. Patient (I had a lot of questions), great communicator…good listener, just an all around great person to work with. He is very dedicated to his job and went above and beyond to make sure I was happy and satisfied with my whole experience at Kirby Subaru. I’ve always thought highly of your dealership but after working with Dennis even more so. Please give him a pat on the back and let him know he did a great job and I, as a Kirby customer, really appreciated him.
I’ll see you down the road for my next, that will be my 5th Subaru.
Judith N
3/27/2022
Vicki M. VERIFIED CUSTOMER
I was in and out in 25 minutes. Terrific service. I love my Subaru Forester!!
3/27/2022
Janet L. VERIFIED CUSTOMER
I will send a separate email. Thank you
3/27/2022
Nancy N. VERIFIED CUSTOMER
Jason was awesome! Responsive, professional and kept me informed throughout the day.
3/27/2022
George B. VERIFIED CUSTOMER
Dennis was both professional and personable. He gets the highest rating possible from me. I’m always telling people how much I’ve liked my Kirby experience. Thanks, George
3/27/2022
Steven R. VERIFIED CUSTOMER
Peter was very gracious and professional.
3/26/2022
Matthew K. VERIFIED CUSTOMER
We are often late coming from Goleta. Please don’t ever cancel us if at all possible. Thank you.
3/26/2022
Matt M. VERIFIED CUSTOMER
All good time will tell
3/26/2022
Joann Y. VERIFIED CUSTOMER
Dennis went above and beyond to make it a great experience lol. I have come to “expect” that high level of excellence from Kirby, since every interaction I have had has been top notch. I am very impressed with Mike’s hiring & management, that create an exemplary business. I highly recommend you to all my friends. It’s a good thing the Subaru brand is so deserving of such a stellar dealership!
P.S. I just learned a fun fact that “Subaru” is the Japanese word for the Pleiades, which is the star pattern on the logo!
3/26/2022
Lauren/ L. VERIFIED CUSTOMER
I received excellent service from setting the appointment to driving away after my car was finished.
3/26/2022
Victoria R. VERIFIED CUSTOMER
Reilly was very helpful in getting my car checked in for service and listened to my brake concern. He thoroughly explained what the service and brake check would include. He kept me up to date with the findings and when the car was ready.
3/26/2022
Margarita A. VERIFIED CUSTOMER
I had a good experience with the service however I received a call the following day saying that I missed my service appointment. I certainly didn’t miss my appointment, seems like a system glitch.
3/25/2022
Staci K. VERIFIED CUSTOMER
It was good.
3/25/2022
Melissa T. VERIFIED CUSTOMER
Good communication and thankful for the loaner car while mine was I. The shop. The work looks like it was quality as well.
3/25/2022
Joan C. VERIFIED CUSTOMER
Fast service and professional
3/25/2022
Martha C. VERIFIED CUSTOMER
Everyone, great costumer service!
3/25/2022
Chris A. VERIFIED CUSTOMER
I thought that I was due for my 24k mile/24 month service, but Riley was smarter than me and realized I only needed my 18 month service! He’s always very helpful and super friendly every time I come in.
3/25/2022
Farbod F. VERIFIED CUSTOMER
Jason was professional and amazing as usual!
3/25/2022
Charles J. VERIFIED CUSTOMER
Reilly is a keeper. A real attribute to Kirby Subaru. Patient, listens, follow through. It is appreciated and noted.