I drove an hour to get a warranty repair to the rubber seal around the passenger door. Upon arrival the seal was as loose as when I dropped the car off. Total travel time for me was 4 hours, and the seal is still not repaired. Simply checking to see if the repair was adequate would have saved me hours and about $40 in gas.
3/15/2022
Daniel R. VERIFIED CUSTOMER
Gabby Hernandez ROCKS!!!
3/15/2022
Laura L. VERIFIED CUSTOMER
It all went well and the service was right on schedule. Gabby is wonderful a true professional. The mechanic was also polite and did a excellent job. Thankyou Subaru.
Laura
3/15/2022
Travis R. VERIFIED CUSTOMER
Reilley was very knowledgeable about my car issue and was able to explain what was needed to me, who knows nothing about cars.
3/15/2022
James M. VERIFIED CUSTOMER
Gabby Hernandez was very professional. She answered all my inquiries.
3/15/2022
Lupe M. VERIFIED CUSTOMER
My trust in your service keeps my car working like a new car!!
3/14/2022
Ria S. VERIFIED CUSTOMER
No shuttle service. That’s very important.
Dennis is great.
3/13/2022
Drew C. VERIFIED CUSTOMER
Dennis was the best. Thank you
3/13/2022
Dennis C. VERIFIED CUSTOMER
Dennis E was great. Very helpful. Good guy!
3/12/2022
Mary O. VERIFIED CUSTOMER
Great service.
3/12/2022
Elizabeth S. VERIFIED CUSTOMER
Kirby Subaru always provide timely service and the staff is so accommodating. We have really enjoyed our past 3.5 years with Subaru.
3/12/2022
John O. VERIFIED CUSTOMER
Brought car in to fix 2 tire punctures. After repair was completed, drove car back to our business and one of the tires was flat again.
3/12/2022
Nate N. VERIFIED CUSTOMER
Dennis is probably one of the only people I’d trust to take care of my car.
3/12/2022
Robert P. VERIFIED CUSTOMER
Always an outstanding experience with Kirby in service and when I purchased my new CrossTrek
3/12/2022
Kevin S. VERIFIED CUSTOMER
Too bad you don’t have a branch in Santa Barbara
3/12/2022
John T. VERIFIED CUSTOMER
Gabby was polite and professional. We did not have the required work done as we were advised that the car would be there for 2 days, which we did not know. Long round trip from Santa Barbara. We were offered a loaner car, but could not leave our car for 2 days. The issue was intermittent starter problem which we were told would require 2 days and would be difficult to diagnose. Wish we could have been advised of that in advance. We love Kirby but this was troublesome.
3/12/2022
Samuel M. VERIFIED CUSTOMER
Great service, very helpful, good team
3/12/2022
Vivian R. VERIFIED CUSTOMER
Jason was very professional & answer all my concerns.