Kirby Subaru offers the most professional service experience ever. They reserve your appointment time and keep to it. I was in and out in a hour and enjoyed a vanilla Cappuccino from their coffee machine while I waited in their comfy lounge. I suggested to my husband to trade in his Toyota Forunner for a Subaru for the amazing service experience which he never receives from SB Toyota. He waited over 3 hours for his reserved time slot the past 2 visits
3/8/2022
Larry B. VERIFIED CUSTOMER
Super efficient and informative personnel from start to finish.
3/8/2022
Michael J. VERIFIED CUSTOMER
Excellent service as always
3/8/2022
Steven R. VERIFIED CUSTOMER
I brought my Subaru Outback in for rear brake job and they originally said it would take all day but it was done I 2 1/2 hours. I greatly appreciated the timely service and good job topping off fluids, rotating tires and car inspection as part of the service. The car is running at its best now.
3/8/2022
Diane H. VERIFIED CUSTOMER
Reilley was excellent. Kirby Subaru is where I want my vehicle to be taken care of. The service employees I truly feel the customer n their vehicle is the top priority of the company as it should be. I know Kirby Subaru truly cares about the customers n their own employees. It is truly a pleasure n thank you all for your excellent service. Diane H
3/8/2022
Teyann C. VERIFIED CUSTOMER
Was a quick and easy experience
3/8/2022
James H. VERIFIED CUSTOMER
Seemed like it took a really long time for what they did.
3/7/2022
David G. VERIFIED CUSTOMER
thank you jason
3/6/2022
Will S. VERIFIED CUSTOMER
Thank you, Gabby!
3/6/2022
Don R. VERIFIED CUSTOMER
Good job. Good people
3/6/2022
Carole L. VERIFIED CUSTOMER
Everyone was nice and professional and it didn't take too long, which is nice
3/5/2022
Shelli S. VERIFIED CUSTOMER
Express service rocks and so does Gaby and Dennis!! ????
3/5/2022
Gil E. VERIFIED CUSTOMER
Dennis is a great service advisor , great service n attitude, friendly individual , knowledgeable . Good job !!
3/5/2022
Morgan A. VERIFIED CUSTOMER
I left with my car today so stoked that I had Subaru do the work. Jason kept in touch throughout the time my car was in the shop, and was super clear about the costs and what options I had. I felt taken seriously and taken care of. 10/10 experience, which has to be kind of rare in the car servicing world. Thanks again!
3/5/2022
Edward B. VERIFIED CUSTOMER
Your mailers are deceiving which I understand is to get people in. When I expressed concern about my shocks (I had purchased the 100k miles insurance), the response is “it will cost you 80 or 90 dollars for Kirby to take a test drive to see if there is a problem”. It’s pretty hard to screw up an oil change, except for wiping off my windows with an oily rag making them smeared. I don’t believe the car was washed; it was Friday afternoon. Thanks for asking your ?
3/5/2022
Marlon S. VERIFIED CUSTOMER
Good job and good customer service
3/5/2022
Edward A. VERIFIED CUSTOMER
Excellent customer service from everyone I interacted with in person or on the phone.
3/5/2022
Lisa Y. VERIFIED CUSTOMER
Jason was professional & had my car serviced in record time. Left happy!
3/4/2022
Ronald F. VERIFIED CUSTOMER
The dealership lost power this morning but Gabriela did a great job taking down info and getting things moving using pen and paper! Great way to stay positive and get the job done!
3/4/2022
Carol E. VERIFIED CUSTOMER
Reilly was on top of it! He made certain I was apprised of every thing necessary to be done! Excellent job????????????????