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Real Reviews from VERIFIED CUSTOMERS
Scott P. VERIFIED CUSTOMER
Very professional and provided great customer service.
2/3/2022
Jared P. VERIFIED CUSTOMER
Jason consistently exudes the perfect balance of friendliness, knowledge about the service, and courteous conversation. His communication about timing for planning ahead is greatly appreciated. I always look forward to Jason managing my service appointments. Kirby Subaru is lucky to have him.
2/3/2022
Jo B. VERIFIED CUSTOMER
Gaby had me in and out in less than an hour. She was very knowledgeable and helpful.
2/3/2022
Susan M. VERIFIED CUSTOMER
My experience with ALL Kirby employees we have delt with have been excellent. In particular Vanessa has been superb. She’s professional and extremely efficient. Thanks, Peter
2/3/2022
Jenni S. VERIFIED CUSTOMER
Gaby was awesome love her
2/3/2022
Lynette I. VERIFIED CUSTOMER
Reilly was polite and efficient
2/2/2022
Steven A. VERIFIED CUSTOMER
From start to finish Jason kept me well informed and was nice having him as my service advisor
2/2/2022
Edward R. VERIFIED CUSTOMER
A tire vale stem cap was not replaced after the tire air pressure was checked. This was discovered after I got home. Otherwise, the service was great.
2/2/2022
Thomas T. VERIFIED CUSTOMER
You must be joking. You, sir were great. Everything else pretty much was a joke. You may simply destroy my file. I will NEVER be back.
2/2/2022
Sandra R. VERIFIED CUSTOMER
Sure no problem ????
2/2/2022
Martin K. VERIFIED CUSTOMER
Excellent service. Top notch.
2/2/2022
Kyle S. VERIFIED CUSTOMER
Fast and convenient
2/2/2022
Kathy D. VERIFIED CUSTOMER
Jason is a very patient and kind man. I appreciate that very much.
2/2/2022
Lukas S. VERIFIED CUSTOMER
Price quoted for replacement of part was significantly higher than what I paid a little while ago. I understand some parts do cost more now but 5x the price is far too much. Additionally it was indicated on the paperwork and via phone that a drivers side marker light was broken (did not have Kirby Subaru take care of it today) upon further checking when I got home from the dealership the all lights are illuminated. Battery corrosion was also indicated yet no reasonable amount was present (there's was a little bit but nothing tupono be cleaned off) inspection when getting home from dealer. 2 extra items that were asked to be completed, seems fraudulent to me asking for money without services needed. My original quote for the CV joint replacement today was close to $800 my quote for the past service of the CV joint 18k miles ago (premature failure) was $368 absolutely unreasonable to ask to pay so much.
2/1/2022
Elissa K. VERIFIED CUSTOMER
Good service.
2/1/2022
Dana D. VERIFIED CUSTOMER
Jason is an exceptional service advisor. He’s courteous, knowledgeable, and thorough.
2/1/2022
Cindy M. VERIFIED CUSTOMER
Everyone was kind and professional, from the moment I arrived. Thank you
2/1/2022
Penny P. VERIFIED CUSTOMER
Reilly was courteous, & explained my service well.
2/1/2022
Alison B. VERIFIED CUSTOMER
Very pleasant experience!
2/1/2022
Jason S. VERIFIED CUSTOMER
????
2/1/2022