I would have liked to know the any error codes that were associate with our service issue. They weren't listed on the bill.
7/10/2022
Deborah S. VERIFIED CUSTOMER
Ricardo is a good service advisor. ???? Kirby in sales and service is top notch. Thank you
7/9/2022
Angel A. VERIFIED CUSTOMER
Satisfied. Thank you
7/9/2022
Sherrill S. VERIFIED CUSTOMER
For attitude to be in customer service. First representative was Monica I thought she checked me in but 15 minutes later I was still waiting for communication on her end
7/9/2022
Karen S. VERIFIED CUSTOMER
Thank you
7/9/2022
Karina A. VERIFIED CUSTOMER
I am disappointed that my leaning battery and extinguished back light was not pointed out for replacement at my service appointment. I understand the team was working to get me out same-day before my trip, which I appreciate. However, my AT OIL TEMP light turned on during my trip, which in addition to the items not pointed out that I felt should’ve been, it makes me uneasy. I did call in and was told to let the car cool down and take it to a shop if the problem persists. I hope it’s not anything serious that could’ve been prevented through the inspection.
7/9/2022
Steven A. VERIFIED CUSTOMER
Jason took great care of me and kept informed on my vehicle needs. Great experience
7/9/2022
Nelson E. VERIFIED CUSTOMER
Great job again by Sean L and service staff.
7/9/2022
Crisanta B. VERIFIED CUSTOMER
Good job and thank you ????
7/9/2022
April M. VERIFIED CUSTOMER
Gabby was attentive conscientious and professional
Great employee great service
And noticeably so
Thank you
She deserves a raise
7/9/2022
Frank C. VERIFIED CUSTOMER
Service advisor and all the staff are the best people to work with. We know that some services are pricey. I choose to maintain my vehicle per your recommendations. I value your genuine thoughtfullness. Thank you.
7/9/2022
John F. VERIFIED CUSTOMER
Michael was very good, and courteous. Thank you
7/9/2022
Reynaldo A. VERIFIED CUSTOMER
Yes I am very much satisfied with my visit today without having any worries on my day to day travels.
7/9/2022
Chris H. VERIFIED CUSTOMER
Jason was very helpful and kept in contact about the progress.
7/8/2022
Lynne G. VERIFIED CUSTOMER
Your service has always been oustanding!
7/8/2022
Daron P. VERIFIED CUSTOMER
great and quick experience!
7/8/2022
Paul C. VERIFIED CUSTOMER
Subaru Ventura is lucky to have Gabby Hernandez ! She has the personality and demeanor for her position . Always a high to be greeted by her. Thanks for our association . Paul C
7/8/2022
Tim K. VERIFIED CUSTOMER
Dennis exceeded expectations!
7/8/2022
David D. VERIFIED CUSTOMER
I Had a defective window strip replaced on my passenger door. The replacement was put on very professionally with no damage to the vehicle, however there were some lite scratches that were found near the area before the strip was installed the tech stated. When I arrived to pick up my vehicle Gabby notified me that the tech noticed some scratches And showed me some pictures that he took before the part was replaced in the same area. I wasn’t totally convinced that they were there already, but Gabby was kind enough to address the situation and took some rubbing compound to the scratches. overall I was very satisfied with the service and costumer care that I received on my visit.