Gabby the service representative was great as always thanks for the great service .
6/7/2020
Juliette H. VERIFIED CUSTOMER
Paul was great. He was so friendly and knowledgeable.
My service was an unwelcome surprise and I had not
scheduled time for it. He was able to give me a
loaner car immediately so I could get home. Everything
went smoothly and I got my car back the same day. I only wish they had had time to wash it.
6/7/2020
Jeffrey P. VERIFIED CUSTOMER
Gabriela Marron was phenomenal in handling the scheduled service of my 2013 STI. She kept me updated with every step of the process via text and voice. All service items were performed in a timely and professional manner and I couldn't be more pleased. This is all why I drive 25 miles out of my way to Kirby - thank you.
6/7/2020
Canaan D. VERIFIED CUSTOMER
It was a quick in and out.
6/7/2020
Angela G. VERIFIED CUSTOMER
Gabriella was very personable and professional. I appreciated her showing me the way to the dog park seating area.
This was my first service visit. I was not sure where to receive my car following service. I will return in six months for another servicing.
6/7/2020
Antonio B. VERIFIED CUSTOMER
The people were great. The waiting area is very mediocre.
6/7/2020
Herbert K. VERIFIED CUSTOMER
Dennis and the others were all being careful about covid. The work on the car was done more quickly than promised. Items were explained and the woman who checked me out was very helpful in determining an answer to a question I asked about.
6/6/2020
Theodore S. VERIFIED CUSTOMER
Jim helped make the transaction easy on line since we were out of town. MY only suggest is that the Finance team provide the tracking number to the customer so we can more easily connect with the document package.
6/6/2020
Basel J. VERIFIED CUSTOMER
Wonderful and friendly service.
Dennis is very good and personable
6/6/2020
Kyley A. VERIFIED CUSTOMER
Dennis was efficient and informative, overall good experience
6/6/2020
Michael C. VERIFIED CUSTOMER
Dennis Espinosa was amazing!!! We ran into a slight problem with some of the recommendations and he figured out the difficult task with ease. He staid very professional the entire time and listened to what I had to say and I am very grateful he was the person that was helping me. I honestly will request him if possible every single time I come in for maintenance. I’m sure the other employees are great but he far exceeds the call of duty. Thank you for your time and help Dennis, you’re the man. Give this man a promotion
6/6/2020
Madeleine S. VERIFIED CUSTOMER
Very happy with it all during this challenging time.
6/6/2020
Heath H. VERIFIED CUSTOMER
Jason provided excellent customer service and is personally the reason I will be returning to have my vehicle serviced again!
6/6/2020
Paula C. VERIFIED CUSTOMER
I felt in good hand with an experienced mechanic and gentleman. He didn’t even laugh when I didn’t know how to open the hood. He explained everything that was done to my car.
6/6/2020
Ingrid O. VERIFIED CUSTOMER
I have been impressed with your company ever since I purchased the car, both with the sales staff and the service department. I very much appreciate the quality of your work as well as your professionalism. Thank you!
6/6/2020
Maryellen G. VERIFIED CUSTOMER
It was completed within the time quoted.
6/6/2020
Edvin C. VERIFIED CUSTOMER
I was only given a yes or no option hours after given my car back. Only time will tell if the work done was done correctly right?
6/6/2020
Sara R. VERIFIED CUSTOMER
Excellent service with proactive care for my car!
6/6/2020
John C. VERIFIED CUSTOMER
Paul inspired confidence by accurately repeating my concerns when I dropped the car off. The front-end rattling that several other dealers failed to locate over 80,000 miles is completely fixed. Awesome job all around!