Gabby Hernandez provided professional and top level service.
Please make sure to recommend her for employee of the month or something to recognize her efforts.
5/11/2020
Melinda J. VERIFIED CUSTOMER
I was very pleased with the professionalism and courtesy of Dennis Espinoza. He took great care to troubleshoot the issues of my car not starting, despite the year-old battery. I was content to wait patiently for 3 hours while mechanics performed the 6-month maintenance and addressed the starter issue. I had a very pleasant experience with the cashiers, especially Anita. However, I had an unpleasant experience with a porter in the car lot who was insistent that I hurry up and pay my bill. His rude behavior is in stark contrast to the rest of the friendly staff. It was a disappointing end to my time at the dealership.
5/10/2020
George Y. VERIFIED CUSTOMER
Jason was great. Friendly and efficient and the service was prompt. Very pleased.
5/10/2020
Stephanie C. VERIFIED CUSTOMER
Great communication. I also appreciated having a free loaner vehicle.
5/10/2020
Richard B. VERIFIED CUSTOMER
I’m very happy with the excellent service.
5/10/2020
John A. VERIFIED CUSTOMER
Gabby is always friendly and professional.
5/10/2020
David P. VERIFIED CUSTOMER
Excellent service thru out your establishment, thank yiu
5/10/2020
Dana D. VERIFIED CUSTOMER
Jason Chesbro is an exceptional service advisor. I appreciate the kindness and professionalism by every advisor and service technician. The woman who was at the checkout desk, who arranged the loaner car & took my payment, is ready exceptionally nice, and her humor was much appreciated! I regret not getting her name. My cars are always ready at the estimated time or even earlier. It was a pleasure to bring my families cars to Kirby Subaru in Ventura!
5/10/2020
Michael V. VERIFIED CUSTOMER
Gabby was very understanding, helpful, and responsive.
5/9/2020
Rob L. VERIFIED CUSTOMER
Great job to Dennis, the mechanics, and everyone at Kirby Subaru during these difficult times.
5/9/2020
Ann K. VERIFIED CUSTOMER
Really really nice experience!
5/9/2020
Ashley W. VERIFIED CUSTOMER
Took a day longer than expected. Requested and item to be fixed and it wasn't. However Gabriela did help me by providing a coupon discount.
5/9/2020
Pamela B. VERIFIED CUSTOMER
Easy to follow process in a clean safe environment.
5/8/2020
Francisco V. VERIFIED CUSTOMER
Jason was great
5/8/2020
Spencer M. VERIFIED CUSTOMER
Im always impressed with the service department at kirby subaru! You always seem to surprise me each and every time I come in, even for the simplest things. Your team is super frindly and Paul was one of the warmest and nicest people I have ever met, thank you Paul. Your professionalism and communication skills are unparalleled. Thank you so much for taking care of my impreza and giving it a nice wash too. I will continue coming back to you folks for anything I need regarding my car.Have a great time out there and keep up the excellent work, the community is a better place because of what you are doing at this dealership. YOU ALL ROCK!
5/8/2020
Beth W. VERIFIED CUSTOMER
service was great ty
5/8/2020
Karen R. VERIFIED CUSTOMER
It was great!
5/8/2020
Pamela R. VERIFIED CUSTOMER
Was contacted that my vehicle was ready for pickup after service. However, my Subaru was not ready, and I had to wait 40 minutes after I arrived to pickup my car.
5/8/2020
Ginetta R. VERIFIED CUSTOMER
Gabby is great! She isn’t afraid to walk out and assist if needed. I see her being very hands on and cares about her customers. She’s a winner!
5/8/2020
Gloria J. VERIFIED CUSTOMER
I know you are fantastic Paul thank you for helping me.
Gloria