I have a 2016 RX350 sport. I was a little insecure not having a brand new one. I felt I was treated like I had a 2025. The young man was so kind and professional. I will be back for my 100000 miles maintenance. Thank you so much Kim.
1/30/2025
Michael W. VERIFIED CUSTOMER
Service quick and easy. Even had my floor mats cleaned. Thank you.
1/30/2025
Debbie D. VERIFIED CUSTOMER
Ian is very professional and enjoyed my interaction with him. Everything was great
1/30/2025
Michael M. VERIFIED CUSTOMER
Jeffrey is a True Profesional. Always courteous & addresses any of my concerns
1/30/2025
Laura L. VERIFIED CUSTOMER
Travis was great! Thank you!
1/30/2025
Gary G. VERIFIED CUSTOMER
In and out in 70 minutes, less than expected. Ian was very courteous
1/30/2025
Ming Y. VERIFIED CUSTOMER
Very satisfying
1/30/2025
Keon B. VERIFIED CUSTOMER
I like the inspection video and the reassurance that my car is being taken care of
1/30/2025
Bradley F. VERIFIED CUSTOMER
Fast & efficient. A good experience!
1/30/2025
Donald M. VERIFIED CUSTOMER
Very nice and friendly staff
1/30/2025
Richard J. VERIFIED CUSTOMER
Very informative polite efficient
1/29/2025
Mary R. VERIFIED CUSTOMER
I am so grateful to Paul and Travis for getting me in so quickly and getting my vehicle serviced as speedily as they did. Travis was also able to provide me a loaner vehicle on short notice that I so needed to get back to the medical conference I was attending. I can’t thank you enough.
1/29/2025
Lynn G. VERIFIED CUSTOMER
Travis gave me excellent service and answered all of my questions.
1/29/2025
Donn K. VERIFIED CUSTOMER
He was very professional and cordial. He went out of his way to make sure everything was done properly.
1/29/2025
Anthony K. VERIFIED CUSTOMER
When I was called to make the appointment, I said I needed to have a car. They said it’s only gonna be an hour. I said great. When I got there, I was told it would be an hour and a half. It was over three hours. They did apologize in my experience in the past has been very good, but this cost me an appointment which was much more valuable than a $30 credit not expecting that kind of service from you guys. Normally it’s been very good so one experience does not make a trend. I hope the next experience is better. I will say this I’ve always supported you guys online on hold off doing that until my next experience thank you.
1/29/2025
Robert M. VERIFIED CUSTOMER
Great service and attention.
1/29/2025
Kevin M. VERIFIED CUSTOMER
Very happy with Ian! He was great . Got me in & out quickly . Very personable
1/29/2025
Annette S. VERIFIED CUSTOMER
Jeff is well- versed in Lexus technology. Really appreciate his expert input