Excellent and very professional, prompt care and service
3/7/2025
David F. VERIFIED CUSTOMER
Jeff always gives thorough, educated, and educational, service advice. He is the best!
3/7/2025
Kathleen B. VERIFIED CUSTOMER
Excellent service
3/6/2025
Eileen A. VERIFIED CUSTOMER
Jeff Miller goes above and beyond the words…exceptional service. Not only does Jeff have the expertise to root out every minor and major concern for my vehicles…Jeff expertly conveys from the smallest concern to the most complicated anticipation he may have. Every discovery, repair and delay is reported as it is known throughout the service experience. There isn’t another service person I could ever work with. Which is why I continue to purchase Lexus vehicles. I know Jeff’s honesty and integrity is why the car of my vehicles will always be serviced at Metro Lexus.
3/6/2025
Loretta J. VERIFIED CUSTOMER
Job well done
3/6/2025
Jo Ann. VERIFIED CUSTOMER
She was upbeat to start the morning off. Thanks for the great service I received today.
3/6/2025
Susan A. VERIFIED CUSTOMER
Two little things:
1) went to purchase all-weather floor mats at parts dept, pressed the buzzer and waited kind of a long time before anyone came to the counter.
2) felt a little rushed checking out. I think service got slammed so I didn’t bother asking additional questions. I’ll call sometime later.
3/6/2025
Raymond T. VERIFIED CUSTOMER
Travis made the process so easy, I had no worries or stress dealing with service.
3/6/2025
Christopher K. VERIFIED CUSTOMER
My experience with Lexus service on a scale of one to 10 was a 10 today no need to send any more surveys. Thank you for the pleasant experience today.
3/6/2025
Christopher M. VERIFIED CUSTOMER
Excellent service, as usual!
3/6/2025
Monika F. VERIFIED CUSTOMER
Travis was extremely helpful. He explained everything that needed to be repaired very thoroughly and took his time to forward pictures of the repairs. He did a great job!
3/5/2025
Heather H. VERIFIED CUSTOMER
Excellent customer service. AAA+++
3/5/2025
Eric T. VERIFIED CUSTOMER
Great Service Team
3/5/2025
Linda G. VERIFIED CUSTOMER
Very content
3/5/2025
Kyle H. VERIFIED CUSTOMER
Jeffrey is always excellent when I bring my car in for service. He went out of his way to accommodate a request I had for a specific style of loaner car and it absolutely made my day. The customer service alone is reason enough why I will continue to be a Metro Lexus customer!
3/5/2025
Steven B. VERIFIED CUSTOMER
Very efficient and professional
3/5/2025
Jose S. VERIFIED CUSTOMER
Everybody at your establishment is awesome, The only thing I really can complain about are the prices you guys charge!!!
3/4/2025
Eileen P. VERIFIED CUSTOMER
Dealing with Lexus is always a pleasure. Paul was very polite and explained things thoroughly.
3/4/2025
Thomas S. VERIFIED CUSTOMER
My customer service person Adam Poulos was simply outstanding. Above and beyond expectations, extremely professional.