Forgot to put touch up paint in car-already paid for. Correcting by sending UPS. Otherwise fine.
7/22/2020
Sharon D. VERIFIED CUSTOMER
Jeff went above and beyond to ensure that my vehicular issues were taken care of!! I really felt cared for and during this stressful time, that is so very impactful! Thank you!!
7/22/2020
Keith A. VERIFIED CUSTOMER
She was great. Tried to expedite return of vehicle to me and tried to track it down in the car wash process.
7/22/2020
Fowaz S. VERIFIED CUSTOMER
Best and most reliable service A+
7/22/2020
Arlan N. VERIFIED CUSTOMER
Roger did a great job very helpful Bent over backwards to get the job done fast. I’d like to thank Christian for reconnecting my Remote start And he is very knowledgeable about all the electronics in the car there’s not many dealerships like Metro Lexus thank you for all your help Arlan&Barbara Nagel
7/22/2020
Jill M. VERIFIED CUSTOMER
Roger was exceptionally helpful facilitating emergency services. I am grateful for his help
7/22/2020
Nancy S. VERIFIED CUSTOMER
I would have thought they would of comp me a inside/outside Car wash! Very disappointed
7/22/2020
George P. VERIFIED CUSTOMER
Jeff did a great job. He communicated very well and kept me updated on the work being done on my vehicle. He is a “keeper “.
7/22/2020
Ed S. VERIFIED CUSTOMER
Cordis and his team did a great job of servicing my Lexus GX460. Repairs were completed as promised and within estimate.
7/22/2020
Thomas T. VERIFIED CUSTOMER
Barry very professional
7/21/2020
Abram D. VERIFIED CUSTOMER
Every thing went well
7/21/2020
William L. VERIFIED CUSTOMER
Roger was great!! Very friendly and informative. Great employee. Helps set the high standards of your dealship. Valuable employee!! Keep him!!
7/21/2020
Harvey B. VERIFIED CUSTOMER
Berry was very courteous and professional I was pleased!
7/21/2020
Chase P. VERIFIED CUSTOMER
Car was kept for 4 days which is longer than should be necessary for 10,000 mile servicing and replacement of fuel pump due to recall. There was also a lack of communication and follow up about returning my car to me.
7/20/2020
Ragaie K. VERIFIED CUSTOMER
At metro Lexus they do there best to make you happy Thank you all
7/20/2020
Kay D. VERIFIED CUSTOMER
I am completely happy with my experience at Lexus!!
7/19/2020
Jeri S. VERIFIED CUSTOMER
Excellent service and that is what sells your cars I have a lot of ideas it’s what I do I live here I been in business 46 years and would consider helping you in marking the Cleveland group if not I wish you well and still come back Roger Golba
7/19/2020
Ken K. VERIFIED CUSTOMER
Very good service. Your associate was professional and knowledgeable about all aspects of the Lexus brands and services. Thank you
Kenneth Krupa R.T. (RT)(CT)
7/18/2020
Susanne P. VERIFIED CUSTOMER
Very satisfied with the service. Jeff did a very good job keeping me informed on the status of my vehicle’s repair.