I asked for the service group to check my air conditioning. This was last Friday. I was told nothing was wrong. I left after my annual check up. Going home I realized that my air conditioner was not working. Had to make another appointment today. They took care of it and did not charge me.!!? Im ok!!
6/11/2020
Young L. VERIFIED CUSTOMER
Very helpful
6/11/2020
Michael F. VERIFIED CUSTOMER
Great service and great automobile. Most efficient and pleasant service ever. Thanks
6/11/2020
William L. VERIFIED CUSTOMER
Extremely pleased with Mr. Miller’s assistant in repairing my vehicle. He was very professional and kept me informed of my vehicle’s status. I couldn’t have asked for better service. Great job!!
6/11/2020
Majeedah T. VERIFIED CUSTOMER
I will be calling first thing in the morning to express my once again concerns of something that was not taken care of properly in my car. I am not a happy camper, it takes time for me to come from the East side all the way to the west side dealing with something that should have been taken care of in the first place..... Cordis is a very nice person this has nothing to do with him he's always very very kind. I will be calling Dan in the morning about my concerns
6/11/2020
Thomas S. VERIFIED CUSTOMER
Great service got me in with out an appointment took care of my service needs!
6/11/2020
Laura N. VERIFIED CUSTOMER
Excellent follow up
6/11/2020
Susan B. VERIFIED CUSTOMER
Excellent professionalism, thorough care of my car, and explained service needs clearly and efficient turnaround. Of course, getting a loaner was icing on the cake! Makes we want to buy another one!
6/11/2020
Andrew T. VERIFIED CUSTOMER
Well done. Super job!
6/10/2020
Dominic R. VERIFIED CUSTOMER
Hilary was very knowledgeable of both the vehicle (RX350) and services required to keep them in fine condition. She was very pleasant to work with And is an asset to her team.
6/10/2020
Joel H. VERIFIED CUSTOMER
Hilary was great!
6/10/2020
James R. VERIFIED CUSTOMER
The service I receive at Metro Lexus make the more than two hunted mile drive a great business decision. I have NEVER been disappointed.
6/10/2020
Sandy E. VERIFIED CUSTOMER
Very professional
6/10/2020
Joyce M. VERIFIED CUSTOMER
Hillary was great what bother me is that I was quoted over $1000 to replace a upper ball joint on my car I was shocked to say the least I rec three other quotes from reputable scar repair shops none above $400 for the same job and the same part I am very disappointed
6/10/2020
Pamela N. VERIFIED CUSTOMER
He was very attentive and promptly called and explained the problem with the AC
6/10/2020
Ellen E. VERIFIED CUSTOMER
Jeff is doing a great job for the Service Dept.
6/9/2020
Ronald H. VERIFIED CUSTOMER
I was a bit surprised that I didn’t get a car wash.
6/9/2020
Jeffrey K. VERIFIED CUSTOMER
Friendly and timely service.
6/9/2020
Katherine R. VERIFIED CUSTOMER
All went well! I appreciate the mask.
I forgot to ask about reprogramming so that all doors unlock when you put the car in park! Ugh. Drives us crazy.