Carol was very personable and kept informed on the progress of the work on my car.
3/10/2020
PATRICK D. VERIFIED CUSTOMER
Thank you.
I will schedule the stuttering my car does when foot is lightly depressing the accelerator between 20-30 mph.
I'll call next week. :)
3/10/2020
Doug S. VERIFIED CUSTOMER
I had an appointment to diagnose a problem I was having with my F150 pick up truck I scheduled this appointment over a month ago because their diagnostic center was too busy I had to make many arrangements to make this appointment happen for this date an hour after I left my car there I got a phone call from the service department telling me that they’re backed up with diagnostic work and they will not be able to get to my truck today this was a total inconvenience and I wish they would’ve called me ahead of time so I could’ve at least rescheduled and not waste
3/10/2020
Julia V. VERIFIED CUSTOMER
It’s always a pleasure to have carol help me!
3/10/2020
RICHARD AND. VERIFIED CUSTOMER
AJ did an excellent job. He kept me informed and the work was completed early as well. Great job, great service by AJ.
3/10/2020
Peggy L. VERIFIED CUSTOMER
Thanks for getting the car done today we made it home safe! The car is a dream handles great ! Thanks again , Peggy L
3/10/2020
RENDELL H. VERIFIED CUSTOMER
As always Woody and his service team have provided excellent service.
3/10/2020
Jonathan J. VERIFIED CUSTOMER
Buying a Ford from Hansel was a mistake. Things are constantly malfunctioning and or not working. Additionally the warranty is about useless. Basically I’m paying to drive a broken car and pay for all the manufacture defects that come with it. I’m positive I will never buy from Hansel again and I’m fairly certain I will not purchase a Ford. Jorge is great and has nothing to do with it. The blame is to be placed on his superiors. If you want to mend things fix my alarm that goes off and my transmission that shuts off on my wife on the highway. Otherwise don’t bother.
Jonathan J
3/9/2020
Joan C. VERIFIED CUSTOMER
This was my husband, Stu. His contact # is ****-****-xxxx.
3/8/2020
Jay H. VERIFIED CUSTOMER
I appreciate Carol going to extra lengths to get my truck done by the end of the day.
3/8/2020
Cynthia B. VERIFIED CUSTOMER
Josh is awesome and very professional.
3/8/2020
Ronald H. VERIFIED CUSTOMER
Woody is awesome! Give him a raise!!!
3/8/2020
John N. VERIFIED CUSTOMER
Woody is outstanding with taking care of our needs every time
3/8/2020
Virginia L. VERIFIED CUSTOMER
Very nice in explaining what I need to get taken care of very nice thank you
3/7/2020
Maida H. VERIFIED CUSTOMER
Woody went above and beyond. Thank him
3/7/2020
TIMOTHY A. VERIFIED CUSTOMER
I am always very pleased with the care and service of my vehicle!
3/7/2020
Luis C. VERIFIED CUSTOMER
I'm 100% satisfied see u guys next oil change
3/7/2020
Florita G. VERIFIED CUSTOMER
Yes, the only thing is the employees were not social.