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Real Reviews from VERIFIED CUSTOMERS
JONATHAN R. VERIFIED CUSTOMER
Well done, excellent service????
2/15/2020
Roberto P. VERIFIED CUSTOMER
he is a good man. There is not much to say when they give you good attention, he knows how to serve, very friendly.I am very grateful to him
2/15/2020
ART D. VERIFIED CUSTOMER
Josh is awesome and I feel great when leave after my service knowing my truck received the best available service in the area. Thanks
2/15/2020
Michael N. VERIFIED CUSTOMER
Excellent service
2/14/2020
Anita B. VERIFIED CUSTOMER
Always great service and attention to detail from Woody.. It was great to see the other Service members step up to offer assistance as needed.
2/14/2020
KENNETH B. VERIFIED CUSTOMER
Thank you Jorge! Personal service (:
2/14/2020
David P. VERIFIED CUSTOMER
Excellent service. Thanks Woody.
2/14/2020
JOHN H. VERIFIED CUSTOMER
I am satisfied with my recent service. AJ did a great job. I am very disappointed in my pr62 service appointments. I had an oil leak from the purchase date of this vehicle and had two maintenance service appointments. At both appointments no one ever mentioned an oil leak. Do you have blind people doing your vehicle check Ups ?????????????????
2/14/2020
Tim S. VERIFIED CUSTOMER
They didn’t finish the job properly, carpet hanging under the glove box that wasn’t there before and the airbag is popping up more then normal in a corner
2/14/2020
Katrina E. VERIFIED CUSTOMER
I called into see if I could pick my car up after 5:30, due to my work schedule. The girl that answered (Ashley maybe??) said that there might be someone there until 6 but that there’s no guarantee. I explained that I got off work at 5:30 and need my car and she said again, that someone “might still be here doing paperwork”. Again I asked her what I need to do to get my car after 5:30 and she sounded irritated and asked who had been working with me and I told her Rob is who had sent me a text and she told me to hold. Without telling me what was going on she transferred me to him. He said it was not a problem and arranged for my key to be left at the sales department. When I went in there they greeted me nicely and my key was right where he said it would be. Rob and the sales department were great and accommodating, it’s the girl that answered the phone that is rude and extremely unhelpful.
2/14/2020
Kyle I. VERIFIED CUSTOMER
Friendly, up front, knowledgeable. A+
2/13/2020
Richard E. VERIFIED CUSTOMER
Woody is always great, and the service team did a perfect job
2/13/2020
Nelina E. VERIFIED CUSTOMER
Carol was so professional and patient, I wasn't feeling well plus my appointment wasn't in the computer but she checked me in and took care of me.
2/13/2020
Christopher C. VERIFIED CUSTOMER
Very nice guy, love Woody!
2/13/2020
STEVEN K. VERIFIED CUSTOMER
Mr. Gutierrez was welcoming and friendly, 10/10 service.
2/13/2020
Timothy K. VERIFIED CUSTOMER
Always happy with the service I get at Hansel Ford.
2/13/2020
Micah K. VERIFIED CUSTOMER
Rob always takes excellent care of me and my truck. Treats me like family. Wouldn’t go anywhere else. Really appreciate Rob and everyone at Hansel.
2/13/2020
Susan H. VERIFIED CUSTOMER
Always courteous and good service. Thanks
2/13/2020
KERRY I. VERIFIED CUSTOMER
Great Service!!
2/12/2020
Pam B. VERIFIED CUSTOMER
I was totally satisfied with Woody's customer service. As to my satisfaction with the evaluation of the battery problem, time will tell. Pam B
2/12/2020