Woody Garragan is very helpful and always eady to do his best to be of assistant to the client. I appreciate his assistance.
11/21/2019
Michele H. VERIFIED CUSTOMER
Rob was excellent at providing his customer service at a high level of quality
11/21/2019
Tracie S. VERIFIED CUSTOMER
Rob was very helpful & knowledgable. It was a fast turnaround.
11/21/2019
Jason J. VERIFIED CUSTOMER
Rob is outstanding! I’d hire him in a minute. Thanks
11/21/2019
ZACHARY L. VERIFIED CUSTOMER
Great service. Happy to be a customer
11/21/2019
JOAN M. VERIFIED CUSTOMER
I can always count on Carol with giving excellent customer service.
I bought car in 2010 and have always taken car to Hansel for service. Fortunately I have had Carol as service provider...a very knowledgeable and professional woman.
11/20/2019
Robert T. VERIFIED CUSTOMER
This is the best service experience I’ve ever had in my life.
Thank you all for being awesome.
11/20/2019
Terri M. VERIFIED CUSTOMER
Woody was very patient and explained everything thoroughly. He was great at keeping me updated on the status of my car. This was my first experience with Hansel service and as I told Woody I was very impressed!
11/20/2019
Paul D. VERIFIED CUSTOMER
Jorge understands how to avoid conflict and to make the customer feel whole. We appreciate his understanding and compassion to help us solve our repeated problems with a dying battery and incorrect install.
Thank you
Paul D
11/20/2019
Carole B. VERIFIED CUSTOMER
Hansel Ford and Carol Johnson are the best!
11/20/2019
Elvin G. VERIFIED CUSTOMER
Professional, knowledgeable, explains all questions posed to him, and demonstrated great customer service. In my opinion, Woody emulates what Hansel Ford represents - a business that looks after its customers!
11/19/2019
Kelly P. VERIFIED CUSTOMER
Woody’s customer service is excellent. I got my van back more than two hours earlier than I thought I would. Very happy with your team! Thank you!
11/19/2019
Irene A. VERIFIED CUSTOMER
AJ is a standout employee. He’s friendly, knowledgeable, very helpful and thoroughly engaged in providing a positive customer experience.
11/19/2019
MARY P. VERIFIED CUSTOMER
Always a pleasure working & chatting with Woody. Always a great experience
11/19/2019
Daniel T. VERIFIED CUSTOMER
Robert is great. He does a great job and makes the service experience a smooth one, efficient and that is appreciated. I have going to the dealership like the dentist. But Robert makes it a smooth process. Great job Robert.
11/18/2019
JOEL M. VERIFIED CUSTOMER
Rob was amazing!
11/17/2019
Steve B. VERIFIED CUSTOMER
Rob is a great guy to work with!
11/17/2019
Jill F. VERIFIED CUSTOMER
Service department’s work is satisfactory.
Hand wash job was very poor. The windows were full of water spots, as with other parts of the truck were not dried, and also had water stains. Had washed truck previous day and had to rewash it after pick up.
11/17/2019
Christian V. VERIFIED CUSTOMER
Love ford
11/17/2019
Shari M. VERIFIED CUSTOMER
Great service. I also love the lobby/waiting area. I didn’t want to leave when the shuttle came. Great magazines, coffee,paper...