Thank You for helping my car with good maintenances .
9/28/2019
Sherryl D. VERIFIED CUSTOMER
AJ was great !
9/28/2019
Richard S. VERIFIED CUSTOMER
Rob is always responsive. I cant think of a better representative for Hansel Ford and continue doing business with your company because of the exceptional service Rob provides
9/28/2019
Thomas L. VERIFIED CUSTOMER
Josh was able to make it nice and easy to help me with my car battery, I just happened to be coming in just out of the blue because I noticed it sounded weird this morning when starting it so I went to a couple places they didn’t have the battery in stock, luckily I was able to stop in without and appointment and Josh was able to help get a walk-in battery replaced without an appointment. I waited in the lounge area and enjoyed in a beverage and snacks. Maybe thirty minutes later I’m back on the road and my car sounds great.
9/28/2019
Fredes C. VERIFIED CUSTOMER
Very bad service, my car crashed, I waited 2 weeks for my car to look bad. I was charged enough for a very bad service and now I have to return it to be fixed again and I find it very difficult to be doing these laps when they should ensure that they deliver the car well !!!
9/28/2019
Maureen-Dan M. VERIFIED CUSTOMER
Carol was excellent in every way! She was professional, polite & courteous!Thanks for another Great service!
9/28/2019
Gregory J. VERIFIED CUSTOMER
Rob is great, he is always watching out for our best interests and providing the highest level customer service.
Thank you!
9/28/2019
Louis L. VERIFIED CUSTOMER
Having my own auto repair towing bus. I've been around cars and shops my whole life and I can honestly say that this dealership was WORLD CLASS FAST and PROFESIONAL at least on factory recalls
9/27/2019
Mark J. VERIFIED CUSTOMER
Perfect
9/27/2019
Sean O. VERIFIED CUSTOMER
Carol went above and beyond and got me on the road so I could get to work on time.
9/27/2019
Abikali B. VERIFIED CUSTOMER
Satisfied with the service and job well done.
Thank you
9/27/2019
Cameron B. VERIFIED CUSTOMER
Ive been going to the service department in Petaluma for years and Josh was way more helpful than most of the people I’ve dealt with down there. Glad that we live closer to the Santa Rosa shop.
9/26/2019
Katrina L. VERIFIED CUSTOMER
AJ was amazing
9/26/2019
RENDELL H. VERIFIED CUSTOMER
Woody and the team at Hansel Ford/Lincoln are very professional and knowledgeable. They are a pleasure to work with.
9/26/2019
Elizabeth B. VERIFIED CUSTOMER
Great job. Woody is the best!!
9/26/2019
Tiffany C. VERIFIED CUSTOMER
Woody is great! He always remembers me and my kids, is very friendly and helpful. I am always happy to deal with him.
9/26/2019
Peter B. VERIFIED CUSTOMER
Rob was excellent. I stick with Hansel because if folks like Rob. No BS.