Took care of everything and when things changed he put me first!!
3/20/2021
DUSTIN P. VERIFIED CUSTOMER
Always great service through Woody. Thank you!
3/20/2021
Amber L. VERIFIED CUSTOMER
Great service as always
Love Hansel Ford
3/19/2021
Carl B. VERIFIED CUSTOMER
George took the time to dig in and find the problem that has existed with this car since we bought it 4 years ago. Although other efforts proved to be a Ford corporate problem and nothing to do with the efforts made by this dealership. But regardless, George gets the feather in his for finding it and fixing it. So far so good!
3/19/2021
Daniel F. VERIFIED CUSTOMER
Rob provided great customer service.
3/19/2021
Larry C. VERIFIED CUSTOMER
Everything went smooth vehicle was returned same day as stated service tech was very helpful and courteous
3/19/2021
Matthew D. VERIFIED CUSTOMER
Jorge was quick and professional.
3/19/2021
Lawrence R. VERIFIED CUSTOMER
A.J. was very clear and thorough when checking my truck in to service, and he promptly called me when it was time for pick up. In my opinion, A.J. is an asset to the Ford company.
3/19/2021
Dean S. VERIFIED CUSTOMER
David was professional, knowledgeable and great to work with.
3/19/2021
BRADLEY S. VERIFIED CUSTOMER
Friendly, easy, timely and convenient service. It was a great experience...thank you!!!
3/19/2021
Douglas M. VERIFIED CUSTOMER
Everything you did was fine.
3/18/2021
Katie K. VERIFIED CUSTOMER
Rob is great! I’ll keep coming back because of the fantastic service he provides. Very friendly yet professional and always remembers me. That goes miles with me.
3/18/2021
Kathleen B. VERIFIED CUSTOMER
Staff was beyond friendly and helpful. I had an emergency situation and they all showed that they cared and got me on the road again safely. I’m now safely on my way back to Colorado thanks to everyone
3/18/2021
Collin L. VERIFIED CUSTOMER
Over the top service!
3/18/2021
Andrew G. VERIFIED CUSTOMER
Very a very smooth & timely process, which really appreciate! ????????????????
3/18/2021
Michelle M. VERIFIED CUSTOMER
Good communication, and AJ helped me get in and out quickly and listened to ll of my concerns.
3/18/2021
Robert H. VERIFIED CUSTOMER
I have a warranty but was charged $95 and when asked why he said well that’s if something broke and nothing broke, then of coarse you never have loaners so I have a warranty that covers a rental well I tell the ford employee I am giving you my expedition max so I need something comparable because I have 4 kids. When I show up to enterprise they pulled up a FORD RANGER!!! How stupid? I said I needed a large suv not a ford ranger. Enterprise tells me I also owe them $163 for the rental? So why did I purchase a Ford with a warranty but get charged for a rental and get charged a fee for a tech simply plugging into my Ford to tell me it’s a generic power train fault and can’t do anything. my Ford breaks down and has check engine lights and advises me to take to dealer and I get charged all the way around, but woody the service guy says normally it’s $1xx something dollars so he gave me a “deal”. Thanks woody and ford for your crap customer service and vehicles. I have had fords all my life and purchased 6 from Hansel and I promise you this one will be the last. I will be trading it in on a Chevrolet ASAP