All went great, I really appreciate the Lyft shuttle service.
2/24/2021
FRANCIS R. VERIFIED CUSTOMER
Woody and his team made every effort to assure my satisfaction with their care of my vehicle. I appreciate their efforts.
2/23/2021
William T. VERIFIED CUSTOMER
Loved George but shop released RV initially with check engine light still on leading to two return visits.
2/23/2021
MARIA P. VERIFIED CUSTOMER
Good personal. Jorge parra
2/23/2021
PHYLIS W. VERIFIED CUSTOMER
David is an excellent customer services representative. He is professional and personable. He was efficient and thorough. He went the extra mile to ensure I received exceptional customer service.
2/23/2021
Robert N. VERIFIED CUSTOMER
I appreciate the excellent service I received at Hansel Ford, as usual such a talented and communicative staff, very pleasant and courteous, always a pleasurable experience.
2/22/2021
Brad B. VERIFIED CUSTOMER
I’ve been dealing with Woody for years he’s done a great job for me the surveys a smidgen soon because my service is not complete my car is not going to be ready until Tuesday and this is coming to be on a Sunday night but if you look at all of your other surveys I enjoy my service that’s why I keep coming back. Your service is expensive but you have always done it right and that is important to me
2/22/2021
Carl B. VERIFIED CUSTOMER
Jorge took the time to communicate and keep me apprised. He also followed up with engineering on a nearly 4-year-old issue that has yet to be resolved with the mirrors. He may have found a solution. Nice job Jorge!!!
2/22/2021
Andre D. VERIFIED CUSTOMER
Rob is the bomb when it comes to customer service. I love it when I get the call that it is time for my vehicle to be serviced. I know and always trust them to take care of me and my vehicle in a timely manner.
2/21/2021
Jose G. VERIFIED CUSTOMER
Perfect
2/21/2021
Karen H. VERIFIED CUSTOMER
I picked up my car today Saturday 2-19-21. And when I got across the city Santa Rosa @ the stop light n mendocino and pacific ave. I heard a winding sound when I was in drive. Please call me Monday morning @ ****-****-xxxx
Karen H