Brought car in with check engine light on. Was told they were going to run a quick diagnostic test to see what is going on. Phoned to tell me would cost over $1,200 to fix - car isn't even worth $1,200. Told them wanted car back. Said bill was $285 for the diagnostic test. Really? So, what do you do - pay the bill and get out of there. Rip off. Will never use again - none of my friends will use either.
6/12/2020
Marcelle G. VERIFIED CUSTOMER
Mr.Hussey assured me that I would be well taken care of. Unfortunately, my car had to be with Ford for a little while. Rob kept me updated throughout the process. I felt like I was working with a family member on my car, and not a dealership. Rob made me feel valued and genuinely cared for.
6/12/2020
Alvaro F. VERIFIED CUSTOMER
Alls good, fast and easy
6/12/2020
MELINDA M. VERIFIED CUSTOMER
Anthony was very nice, and efficient. He looked at a problem I had and advised me what to do. He had great customer service! Thank you
6/12/2020
Charlotte H. VERIFIED CUSTOMER
Perfect service
6/12/2020
Gildardo D. VERIFIED CUSTOMER
Just thank you team
6/12/2020
Robert N. VERIFIED CUSTOMER
Excellent service and communication, very satisfied.
6/12/2020
Nance J. VERIFIED CUSTOMER
Rob was wonderful. I have been withCarol for years but Rob stepped in and my first time working with him to service my truck was soooo smooth and personable 20 gold stars for Ron
6/12/2020
Gloria O. VERIFIED CUSTOMER
Very happy with the service provided!
6/12/2020
Elizabeth M. VERIFIED CUSTOMER
Woody is amazing
6/12/2020
MATT M. VERIFIED CUSTOMER
Diahndra was really professional and friendly with all those she picked up in the shuttle.
6/12/2020
Dustin P. VERIFIED CUSTOMER
Woody is always great. Great service and great communication.
6/11/2020
Michael F. VERIFIED CUSTOMER
Disappointed that my car was not washed
6/11/2020
Jennifer G. VERIFIED CUSTOMER
Very helpful very nice And respectful employee Made my experience very good And he goes the extra mile
6/11/2020
William C. VERIFIED CUSTOMER
Woody is the best! Thanks everyone!
6/11/2020
SHIRLEY D. VERIFIED CUSTOMER
I want to thank Jorge A Parra for taking my concerns about my truck, he made it possible to schedule another appointment to further investigate my concerns . Actually wish I saw him 3 yrs ago about my steering problem !!!
6/11/2020
Rose H. VERIFIED CUSTOMER
I appreciate Mr.Gutierrez for making the effort to make it trip to my job to complete the service.
Thank you