Polite, informative, self distancing, rental car available as promised & got my car washed as service coupon promised on prior visit but staff n/a then.
6/11/2020
Eric S. VERIFIED CUSTOMER
Good job
6/10/2020
Sally C. VERIFIED CUSTOMER
Nice and quick
6/10/2020
Rob S. VERIFIED CUSTOMER
Great service
6/10/2020
Bill D. VERIFIED CUSTOMER
None
6/10/2020
Demencio L. VERIFIED CUSTOMER
Woody and ford employees always do a fabulous job with our ford vehicles. Kudos to all of them great job.
6/10/2020
Tammy J. VERIFIED CUSTOMER
Excellent service
6/10/2020
Mere V. VERIFIED CUSTOMER
Great job n customer service. Much appreciated
6/9/2020
John S. VERIFIED CUSTOMER
Missed the popcorn
6/9/2020
Nelina E. VERIFIED CUSTOMER
AJ was very courteous and helpful and the shuttle worked out perfectly.
6/8/2020
Avery P. VERIFIED CUSTOMER
Good job
Thank you
6/7/2020
MARSHALL Y. VERIFIED CUSTOMER
Perfect service
6/7/2020
KARL H. VERIFIED CUSTOMER
The only issue I had was I delivered my F150 to you at 09:00 and I was told That the service department was backed up a full day, which I had no problem with. I was told that I would be contacted with an update by two the next day. 24 hours after that update time I had to call to find out what was the status of my truck was and found out I needed to wait for a call back. Just a call to let me know it would be another day and I would of had no problem. Other than that I was very satisfied with my experience. Thank you and have a good day.
6/6/2020
Elias G. VERIFIED CUSTOMER
Woody took care of my cars problem and followed up with me like he said he would. Excellent customer service from him. The only thing I find interesting is that my car was serviced and inspected on Jun1st. The following day my car ended up needing a new battery because of a dead cell. Why was that not caught during the service from the previous day? however, I am completely satisfied with the service they provided and will go back again. Thank you.
6/6/2020
DAVID B. VERIFIED CUSTOMER
Woody was friendly,thrall, explained everything about my service. Was one of my best experience I’ve had there at Hansel Ford. He did a great job.
6/6/2020
ROBERT H. VERIFIED CUSTOMER
When you deal with Hansel you never wanna cancel, they are precise, nice and concise!!
6/6/2020
JOSE P. VERIFIED CUSTOMER
Thank You W. Barragan. Always do nice and the best customer service ever.
6/6/2020
ERIC S. VERIFIED CUSTOMER
Thank you
6/6/2020
Elaine R. VERIFIED CUSTOMER
Very happy with customer service and easy in getting service.
6/5/2020
Connie W. VERIFIED CUSTOMER
Hopefully I can continue to get my Mazda serviced.