Downey Nissan Auto Repair Service

All well

Thank you for your time during this pandemic really appreciate the work you guys did.

Yes I’m very happy with my Nissan car and gladly to recomendable the Nissan dealer thank you very much

As always great job really satisfied.the customer service from Maury Toro is incomparable, his professionalism and willingness to help , and making the right suggestions is the reason why I keep choosing to go back to Downey nissan.thank you for having great Tech's and people like Maury in the staff definitely happy I choose Downey Nissan.

Maury and the rest of he Nissan team were great from the beginning to end. They were abl to answer all my questions and felt comfort after I left. Thank you Maury for looking out for me!

Not good al o muy insatisfecha .mi carro esta.igual de como lo lleve.muy enojada con el servicio. Es.la realidad.

Thank You!

Thank you for everything maury toro jr. And for your services ...

Thank you Mr.Trejo for your kindness

Thank you more I made it on time to work and my car feels grate with the new front brakes. God Bkess you Mr. Padilla! Grate weejend

Inconveniences that can be helped by customer service. No one wants to have to go to the dealership and pay to fix things on a car purchased less than 2 years ago and find out you have to pay out of pocket for fixes because I’m at 42k miles. If I’m going to pay dealership prices for services. I want to feel like I was given the highest quality treatment For choosing and not going to another mechanic or dealership. The day I dropped it off, I waited in line to get service when I had an appointment set for 5:30pm. Finally get service from Maury to drop off my car. He’s taking his time and talking with other coworkers and lagging to come back so that I could finally go home. He’s a nice guy, don’t get me wrong. Nothing personal but he makes the commitment of calling me the next day before 12pm and says I can take the car home in the evening after payment. He never calls. I did however get the videos at 10am from the mechanic telling me what was wrong. I finally call Maury at 1:50pm and left a message. No call back. I call again at 4:00pm, he answers and he tells me that he just has to get the information on my car together and he would call me right back. Before hanging up, he asked if I got a text and I said I did and said he’d call me back. He finally calls me back at like close to 6pm. So the whole was wasted waiting on him and a day without my car. So then we go over prices and everything and we settle on the work. He then tells me he’ll have the guy work on it early in the morning and he would call me 9am. The next day I got a text and I had another dude, hand me the receipt. Also as a medical assistant, I saw a lot of employees not wearing their masks properly, and just texting on their phones. This type of inefficiency cause med to have to take lyft a everyday for an extra day. I’m tired of less than mediocre service.

Thank you Christian! You are the best at your job!! Thank you for your knowledge and speed. I will definitely recommend you and Downey Nissan to all my friends,family and colleagues. Thank you again Joseph R

Christian is a excelente advisor great customer service

Mi experiencia fue después de esperar mucho tiempo otros carro que llegó después de mi lo atendieron y eso me incómodo porque uno se levanta temprano para hacer sus mandados y otros bien frescos llegan tarde y los atienden

Thanks David!

Excelente servicio gracias

As a first time customer, first impressions are important. This location exceeded my expectations. 10/10 service provided by Christian K Deleon. I will highly recommend and will return for my next service.

Amabilidad y muy rápido thank you David

Muy contenta con su servicio gracias

My car is still making the same noise.