Maury went above and beyond! His customer service was impeccable. Everything was explained to me in a clear concise manner and even though my service went longer than expected, I never became frustrated because information was given to me in a timely manner. I am extremely satisfied with my car and happy to be a customer here.
4/24/2020
Margaret M. VERIFIED CUSTOMER
Very professional, courteous. I would recommend Maury Toro to my family & friends.
4/24/2020
Wendy N. VERIFIED CUSTOMER
At first the issue was not resolved. Seems like the problem was finally resolved. However, I haven't driven long enough to say for sure. I do want to thank my advisor Maury. He was very helpful and understanding!! He listened to my concerns and did the best he could to provide me with peace of mind. He is very knowledgeable! Thank you Maury for being understanding.
4/24/2020
Mitchell M. VERIFIED CUSTOMER
Christopher Ayala was very courteous and friendly. He listened to to my explanation on the problem with my vehicle. He gave me a estimated time for the work to be done. He asked if I could leave the car in his care and he provided me with a ride home through the free shuttle car service provided by the dealership. He further told me that once the car was serviced and the work completed he would call me and have the shuttle service pick me up and bring me back to the service center in Downey. The car was fixed to my complete satisfaction. Thanks!
4/23/2020
Oscar Q. VERIFIED CUSTOMER
Muy buen servició, la persona que me atendiendo muy amable me sentí muy contento con la atención que me brindaron gracias downey nissan, gracias Maury Toro Jr.
4/23/2020
Dora P. VERIFIED CUSTOMER
Maury was great and pleasant to talk to! Service department is very lucky to him on their team!
4/23/2020
Reina Diaz. VERIFIED CUSTOMER
Oh completamente satisfecha con la atención de Steve Sáenz. En lo personal no tengo nada negativo para nissan gracias por tener personal tan eficientes
4/22/2020
Chris D. VERIFIED CUSTOMER
Can’t ask for anything better service than what I just received from Downey Nissan. You’ll be highly recommendable in my book!
4/22/2020
David F. VERIFIED CUSTOMER
Unfortunately we were not able to have our car at this time. Your service dept was only able provide a Diagnosis.
4/22/2020
Jose S. VERIFIED CUSTOMER
No me preguntaron que clase de aceite quería, no me explicó que le falta al carro, sólo me dijo "ya está listo su carro paguelo en la caja."
4/22/2020
Jesus C. VERIFIED CUSTOMER
The service technicians went above and beyond to service my vehicle.
4/22/2020
Alex G. VERIFIED CUSTOMER
Your service mechanic drop oil in my engine compartment so when i drove home car was smoking took back to dealer but my cab filters and engine was contaminated with burnt oil smoke.
4/21/2020
Carmen B. VERIFIED CUSTOMER
Thank you for you attention and profesional service
4/20/2020
Cindy Castro. VERIFIED CUSTOMER
You guys don’t solve problems of my car and I would never buy a Nissan again
4/20/2020
Lesley C. VERIFIED CUSTOMER
Super helpful and quick
4/19/2020
Raul N. VERIFIED CUSTOMER
No customer service. 8 employees passed me by. No one acknowledged me. Other places train their employees to at least say “good morning / afternoon” and or “someone will be with you shortly”. Nothing.
Then they told me I needed filters without checking the history of the vehicle. So I informed him that they did that the last time I was there. He checked and said you’re right. These actions tell me that they are trying to sell services without any kind of research. This was my 3rd and last time I bring my business there.
4/19/2020
Vanessa V. VERIFIED CUSTOMER
Great service, Maury was very accommodating and very helpful, will definitely come back
4/19/2020
Dioselina B. VERIFIED CUSTOMER
Very satisfied
4/19/2020
Dioselina B. VERIFIED CUSTOMER
Very satisfied
4/19/2020
Marla Alvarez. VERIFIED CUSTOMER
Estoy complacida con el servicio recibido en Downey Nissan, Lo agradezco mucho!!!