Adam Carrero was very honest about the repairs and the cost to our vehicle. I appreciate his willingness to help us and make sure we were satisfied with the service. Communication is key and he delivered. Thank you, Adam!
2/11/2020
Karla B. VERIFIED CUSTOMER
I want to thank Charlie Trejo for an awesome customer service. Working in customer service myself know that being customer obsessed is very important. Charlie understood the issue going on with my car, shared his knowledge providing me with ways to go about fixing my car's issue, set expectations of when the work would be done and definitely resolved it! And overall very professional! Very happy my car is working great again. Thanks!
2/11/2020
Adriana N. VERIFIED CUSTOMER
My husband asked for a car wash, as we had a complimentary coupon, but the representative said it was raining and didn’t have the car washed. In addition, I had requested a specific rep and got someone else.
2/11/2020
Clark, Jim. VERIFIED CUSTOMER
I reviewed the service that the receipt says was completed. One item was clearly not completed. The receipt says my tire pressures were all set to 36# (over the Nissan recommended limit by the way). The tire indicators on my dashboard show the pressures at 29# & 30# after driving. Clearly the tires were not inflated to 36#. What else didn't you do?
2/11/2020
Cecilia H. VERIFIED CUSTOMER
Customer service was great and the wait time was not bad at all.
2/10/2020
Maria M. VERIFIED CUSTOMER
Yoni
Is a very professional person
A consulting that brings satisfaction to the needs of my service with my vehicle.i rate Yoni a 100%
2/10/2020
Anh Quoc. VERIFIED CUSTOMER
# ONE Service
Andy Vu
2/10/2020
Neeli R. VERIFIED CUSTOMER
Problem not fixed
2/9/2020
Blanca G. VERIFIED CUSTOMER
Very friendly and helpful. Thank you Frank
2/9/2020
Benito P. VERIFIED CUSTOMER
Very professional person I recommend
2/9/2020
Victor V. VERIFIED CUSTOMER
I just want my car fixed ASAP.
2/9/2020
Martin B. VERIFIED CUSTOMER
Buen servicio , amable
2/9/2020
Elena L. VERIFIED CUSTOMER
He was very professional, polite, and done his job with excellence. No issue's or concerns at all, and i will highly recommend Downey Nissan to anyone.
2/9/2020
Oscar L. VERIFIED CUSTOMER
I always take my car for service at Downey Nissan because of Maury his always helpful and gives you updates on your car. In my opinion his the best advisor y’all got their I always try to take my car for service when his there.
2/9/2020
Roxana B. VERIFIED CUSTOMER
Maury exceeded in customer service! He made me feel like I can trust him with my vehicle! I would come back to him.
2/9/2020
Erendida M. VERIFIED CUSTOMER
I never received the video regarding on what my vehicle needs service.