He was very helpful. And answered all of my questions thank you
1/8/2020
Leticia V. VERIFIED CUSTOMER
All I can say is thank you k was satisfied!
1/8/2020
Nelson C. VERIFIED CUSTOMER
Was a nice services. Thanks.
1/8/2020
Martin H. VERIFIED CUSTOMER
I want to thank Steve Saenz for helping me and my wife, I really appreciate.
1/8/2020
Delaney D. VERIFIED CUSTOMER
I felt that as I was explaining the issues with my car I wasn’t being listened to. One of the issues was my spare key just stopped working for my car which I’m not sure why I should have to pay for it considering the car was bought from Downey Nissan and they gave me a faulty key when buying the car. When I got my paperwork for the car at the end nobody explained it to me, which I’m pretty sure they are suppose to do so I know what I’m paying for. I’ve been to Downey Nissan before with car problems and didn’t have any complaints before. But this time around I was very disappointed with my experience and it’s kind of overall ruined Nissan for me.
1/7/2020
Refugio B. VERIFIED CUSTOMER
Quick service and social
1/7/2020
Brenda C. VERIFIED CUSTOMER
Herby was very patient and knowledgeable in answering all my questions.
1/6/2020
Tearah W. VERIFIED CUSTOMER
Great service!
1/6/2020
Oscar Daniel. VERIFIED CUSTOMER
Excelent service
1/6/2020
Rudy A. VERIFIED CUSTOMER
Workmanship was good. The problem I had is on Saturday they said the car would not be ready Sunday early which was fine. I was at the Clippers game on Sunday and called at 1:00 and was told the car would be ready within the hour. Got there at 3:00 and it wasn’t ready. At 4:30 they took me to see the work they were doing on the car. At that point I was told it would be ready in an hour and a half. That was frustrating especially since I had a bbq at my house at 5:00. People I had contact at the dealership were pleasant.
1/6/2020
Sergio V. VERIFIED CUSTOMER
Thx for all
1/6/2020
Fernando Arriola. VERIFIED CUSTOMER
Thanks
1/5/2020
Mario J. VERIFIED CUSTOMER
Wait time was too long. I was told 2 hrs yet I waited more than 4 hrs for an Oil Change. It really leaves a bad first impression. I wasted 4 hrs for a simple oil change, I am not sure I will be coming back. Next time, keep it honest, I could’ve gone to any other place and wait 30-45 minutes for this task.
1/5/2020
Martin C. VERIFIED CUSTOMER
Muy molesto con su servicio ...y cada vez que alguien me pregunté acerca se ese lugar voy a decir la horrible experiencia que tuve ahi????????????
1/5/2020
Patsy B. VERIFIED CUSTOMER
He was very nice made me feel comfortable and answered all my questions that I needed to know about my vehicle was so appreciate
1/5/2020
Juan F. VERIFIED CUSTOMER
Gracias Steven. Gracias Downey Nissan. Son atentos y dan un muy buen servicio.????
1/5/2020
Patricia S. VERIFIED CUSTOMER
Thank you!
1/5/2020
Maria H. VERIFIED CUSTOMER
Thank you for your great service.
1/5/2020
David V. VERIFIED CUSTOMER
I did not receive any calls regarding my car. I had to call myself to request information. At the time of picking up my car no one informed me of the services done to my car.