Very very satisfying amazing customer service very good to me at my car
1/4/2020
Lisa P. VERIFIED CUSTOMER
Good service
1/4/2020
Donna G. VERIFIED CUSTOMER
Very pleased
1/4/2020
Elisabel V. VERIFIED CUSTOMER
Helpful and friendly advisor
1/4/2020
Fredy R. VERIFIED CUSTOMER
Very nice service
1/4/2020
Kaory V. VERIFIED CUSTOMER
Thank you, for your great customer service!..
1/4/2020
Dedreiana E. VERIFIED CUSTOMER
This particular location always forgets to put a sticker after the oil change. The representative informed to ask for a sticker after the service, but it should be standard part of the procedure for clients. I do appreciate the representative and the facility, but this is my second oil change and the second time I’ve had to go back for a sticker. The first time I had to go back again because the light for maintenance came on two days later. Is it not possible to reset that as well during the initial procedure?
1/3/2020
Edgardo R. VERIFIED CUSTOMER
Excelent Service.
1/3/2020
Jane M. VERIFIED CUSTOMER
Maury is by far the BEST Svc Writer I have had in ALL my 55 years of owning a car! Not only is he the most knowledgeable; what places him above all the others is his warmth, honesty and CARING attitude. He is has never failed to make me feel special, and I have no reservations in completely trusting him with my car and with whatever he advises me to do. I always leave your Svc Dept knowing that my car and I have had the BEST care provided by Maury Toro! Thank you for the opportunity to express my gratitude to Maury and to you for having such an EXCEPTIONAL professional on your staff. It is my privilege and blessing to have had Maury care for me and my car! Please let him know how grateful I am to him for a job well done..Jane M
1/3/2020
David T. VERIFIED CUSTOMER
Fast, effecient, and friendly service.
1/3/2020
Clytie P. VERIFIED CUSTOMER
Very good, Frank took time to explain my questions that I ask.
1/2/2020
Sandra G. VERIFIED CUSTOMER
Maury wasn't present to answer my questions at the time I agreed to meet him to pick up my car. Another service member had to go through the service results and relay them to me and then I asked to speak to the technician so I could ask more specific questions. Maury showed up during the last 3 minutes of my conversation with the tech, after which I left. It took about 20-30minutes for me to speak with Maury after deciding to meet up at 10am. He was called over the speaker by his coworkers 3 times and no one could tell me where he was. So the service at drop off was great. Pickup needed work. I still dont know why it took so long to speak with him that day after we had already agreed on a time.
1/2/2020
Angelica G. VERIFIED CUSTOMER
The service was great except for waiting over 3 hours to get my car, which was promised in about an hour. I feel that a better job docile be done with estimate of time
1/2/2020
Elia R. VERIFIED CUSTOMER
Great work!
1/1/2020
Carmen Terrones. VERIFIED CUSTOMER
Me gusto mucho la atencion
1/1/2020
Alfonso M. VERIFIED CUSTOMER
Actually was a very good experience.. thank you
1/1/2020
Guillermina P. VERIFIED CUSTOMER
I change the oil and the reminder wasnt reset it i had to do it. one of the tire was low on air and it says that they fill it up to 35 psi and it wasnt done so.
1/1/2020
Eduardo G. VERIFIED CUSTOMER
I had an issue with extra coverage and your rep was not helpful.
1/1/2020
Tusita S. VERIFIED CUSTOMER
Frank as usual did a great job. Thank you for your support.