wasn't offered any perks **** as gap or anything so once I received car contract doesn't look good
11/27/2019
Kimberly B. VERIFIED CUSTOMER
My car was in the shop was 4 days. I had to contact Nissan on Monday to see if my vehicle was ready. I shouldn’t have to call to check on my vehicle because when I turned in my car on last Thursday nobody contacted on Friday-Monday. On Monday someone said that my vehicle was ready. So I came and paid for my services. When I’m about to leave I noticed on the gas pump side where they said that they painted it had scratches and other stuff on it. So today, Tuesday I had to return my car up there and get another rental to get it fixed. It was no charge for it so I’m not upset with Charlie because he did try to fix it. I’m disappointed with whomever worked on my card because they did a terrible job. I paid money for service that I didn’t receive
11/27/2019
Pedro B. VERIFIED CUSTOMER
Professional!
11/27/2019
Berla T. VERIFIED CUSTOMER
Christian Deleon Was Very helpful, and I’m very satisfied. Great customer service.
11/26/2019
David P. VERIFIED CUSTOMER
Herby did a fantastic job. He answered all my questions and was super friendly. I will be going back for sure just because of the customer support herby provided
11/26/2019
Ramon N. VERIFIED CUSTOMER
To start with the comunication with the service personnel with customers is zero. They never called me even though they say it or you leave a clear message. 1. They instalked a tinted window glass in my car and the director of the group, Frank, did not knew it!! 2. There were pueces of glass soread all over the back seat. 3. Im in doubt if the color of the inside side of the window is similar to the other one in the other window, im not sure about this. They kept my car 4 days for this job, which i believe were so many days. The amount charged was NOT low!!!????
11/24/2019
Carmen C. VERIFIED CUSTOMER
He needs to take a time to explain what charges we have in the bill. I saw in the bill charges for labor for every service in the same time. But otherwise I’m satisfied with the service.
11/24/2019
Aracely P. VERIFIED CUSTOMER
Excelent thank you
11/24/2019
Yna E. VERIFIED CUSTOMER
Very accommodating and polite, highly appreciated the assistance.
11/24/2019
Jacqueline P. VERIFIED CUSTOMER
I was ignored when I got to the service area and the people who helped me were not the nicest. overall it was not good service.
11/24/2019
Adan Z. VERIFIED CUSTOMER
Really bad service/experience during this visit. Appt time 1:45pm arrived by 1:40pm just for an oil change and asked for the free car wash ended up leaving by 4pm with no car wash due to a busy day according to the advisor more than a two hour wait with a scheduled appointment! Asked to speak to a manager/supervisor and no one was there to assist. I will be contacting the service manager this Monday. Serious unethical service!
11/24/2019
Beverly B. VERIFIED CUSTOMER
Ok
11/24/2019
Saul R. VERIFIED CUSTOMER
Very good service thanks
11/24/2019
Ricardo Juarez. VERIFIED CUSTOMER
Well done and quick service I was very pleased of the time and friendly service you offered