Charlie trejo was very good on helping me with my cars needs.
10/25/2019
A Tech. VERIFIED CUSTOMER
Sorry but I meant to say no. But very happy with service and Frank.
10/25/2019
Arline M. VERIFIED CUSTOMER
Was very happy with service,
Thank u
10/25/2019
Jose T. VERIFIED CUSTOMER
Dos dias con mi carro y sigue prendiendo la luz que bese sita cervicio no me dijeron ni cuando me toca ir otra ves ni me explicaron qué le Isidro mami carro pero si me cobraron hoy boy a regresar otrabes
10/24/2019
Luis G. VERIFIED CUSTOMER
Lm
10/24/2019
Steve R. VERIFIED CUSTOMER
Great job
10/24/2019
Mayra M. VERIFIED CUSTOMER
The problem still exist
10/24/2019
Marina C. VERIFIED CUSTOMER
Frank was very helpful at explaining the issues with the car and what the necessary repairs. He also helped apply the best discount from the ones mailed to me. Thank you again for all your help.
10/24/2019
Jose L. VERIFIED CUSTOMER
Everything was good thank you
10/24/2019
Jose B. VERIFIED CUSTOMER
Very good service ????
10/24/2019
Vicky L. VERIFIED CUSTOMER
Excellent
10/24/2019
Elia C. VERIFIED CUSTOMER
The fact that you request to replicate an issue is unfair to the customer, especially if I have a video as proof. You did not bother to ask me to view the video. Your focus was replicating and getting my car out of your hair ASAP. Then you tell me a Nissan Engineer is onsite and will look at my car, then you clean it up and say he didn't have time to diagnose it. I do not appreciate the way I was treated by Chris De Leon and Yoni Gonzalez at Downey Nissan. Also, I dont appreciate the way I was treated by Ozzie back in May because he provided me with incorrect information. This is the reason I am upset and unsatisfied with your services. And when I explained this to both Chris and Yoni they made it seem as I was lying. You made me feel like I was trying to get a freebie and disregarded my situation.
I will never go back to Downey Nissan and will NOT recommend to my friends and family.
You guys are definitely full of it. And if you're not happy with your jobs, please get new ones.
I hope that Downey Nissan moves towards hiring competent employees who know how to interact and communicate with customers.
10/23/2019
Teresa P. VERIFIED CUSTOMER
Loved my service, and receiving video of what was being checked on my car.
Quick in and out.
10/23/2019
Erika L. VERIFIED CUSTOMER
Extremely excellent service Herby answers all your questions great attitude very polite good team leader will definitely continue on coming here for car service
10/23/2019
Monica G. VERIFIED CUSTOMER
Charlie trejo thank you always taking care of me and my car
10/23/2019
Guadalupe C. VERIFIED CUSTOMER
Very pleasant
10/23/2019
Mario E. VERIFIED CUSTOMER
I lose pressure on a tire. I was told I had to replaced it. I see the recommendations and it had a fixing price of $30. Last I knew, my tires are covered on the bumper to bumper coverage that I have. It took about an hour and a half to get the car back and wasn’t properly washed. It even had some of the writing they did on the windshield. Very poor job washing the car, again
10/23/2019
Marilis G. VERIFIED CUSTOMER
Excellent service
10/23/2019
Sonia G. VERIFIED CUSTOMER
I’m happy with the service provide to my car all the associates are professional and thank you for the coffee ????????????