Great costumer service.... waiting time less than an 1HR, great waiting area with coffee and freshly donuts..
10/10/2019
Brendan E. VERIFIED CUSTOMER
Where to begin. I’ve never seen one dealer charge for a rental car when getting repairs done. Also took nearly 3 weeks to complete my vehicle. I have a Mercedes, and a Honda that I take to the dealership regularly And never have these issues. Also when I owned my Toyota never had this issues at a dealership.
So in short… Worst dealership experience I’ve ever had in my entire life.
10/10/2019
Miguel Alcantar. VERIFIED CUSTOMER
Thank you. Great service.
10/10/2019
Keny M. VERIFIED CUSTOMER
I had my car get a tire rotation. I asked for the tires to be rotated a specific way. When i got my car I noticed the job was not performed acoordingly. To my surprice I was told that the way you do tire rotation you just change the front tires to the back and viceversa. This shows me how unprofessional you are because I know that a tire rotation job you have to meassure de depth of the tread left on each tire to determine aproppiate placement.
After that they took my vehicle back and performed tire rotation as indicated. This just caused a delay.
10/9/2019
Abedes I. VERIFIED CUSTOMER
Charlie has been very helpful on being diligent with my car
10/9/2019
Sergio V. VERIFIED CUSTOMER
I have taken my car to Cerritos nissan but they sometomes lock on fixing the problem. I gave Downey nissan a try and they fixed my problem and keep ke up dated. The adviser was friendly and helpful i even told him that I would recommend peole and Thats something I dont do much.
10/9/2019
Scott L. VERIFIED CUSTOMER
Frank is great!
10/9/2019
Jason F. VERIFIED CUSTOMER
First time having a pleasant experience at a dealership
10/9/2019
Samuel S. VERIFIED CUSTOMER
I love how frank is honest,he meets me expectation in customer service
10/7/2019
Irma M. VERIFIED CUSTOMER
Thank you Aureliano for your service that you gave. You are a very generous person and very professional in your work. Thank you.
10/7/2019
Nolasco H. VERIFIED CUSTOMER
Siempre que necesita servicio mi carro son muy atentos , el servicio es bueno no espero mucho tiempo, siempre solucionan mis necesidades
10/7/2019
Dioselina B. VERIFIED CUSTOMER
Very satisfied, thank you.
10/7/2019
Maria Figueroa. VERIFIED CUSTOMER
EXCELLENT SERVICE AND GREAT MR OCHOA
10/7/2019
Alfredo E. VERIFIED CUSTOMER
Great service!
10/7/2019
Babylyn R. VERIFIED CUSTOMER
Excellent
10/7/2019
Elva R. VERIFIED CUSTOMER
Great service
10/7/2019
David F. VERIFIED CUSTOMER
WHEN I WENT to pick up may car Mr. Ochoa was very kind and very and very professional.I am very happy for his services I give him 5 satr. Than you Mr. Aurelio