I do have a concern that the spark plugs need replaced. I understand that they do need replaced. But, they were to be replaced at 100,00 miles. I bought my car at 118,**** miles. Why were these not replaced then? I was told absolutely nothing about that when purchasing my vehicle. Therefore, I don’t understand why I am the one who is needing to pay for that to be done. I mentioned this when being told at check out again about it along with a few other things and all I got back was “Like I said, this needs to be replaced eventually”. I do not think that is fair to me. If something should have been replaced at a set mileage, then that is when it should have been done. This is not my problem.
9/13/2024
Susan P. VERIFIED CUSTOMER
I was visiting from out of state when I experienced problems with my Toyota Prius. Everyone I encountered was very helpful and accommodating.
9/12/2024
Victoria S. VERIFIED CUSTOMER
It seemed to take quite a link of time to change the tires.
Otherwise everything was fine.
9/11/2024
Karen W. VERIFIED CUSTOMER
Jose is the first person to greet us today as in the past. He is the star of the show. Good job, Jose and thank you.
9/11/2024
Ray H. VERIFIED CUSTOMER
Truck repairs were done quickly.
9/11/2024
Mark S. VERIFIED CUSTOMER
José is good folks
9/11/2024
Ruben F. VERIFIED CUSTOMER
Me ha parecido una excelente atencion al cliente.
9/7/2024
Jeanne J. VERIFIED CUSTOMER
You are the first dealership I truly feel comfortable with
9/6/2024
Dona W. VERIFIED CUSTOMER
Respectful efficient
9/6/2024
Nancy B. VERIFIED CUSTOMER
Thanks to Mr Garmon for watching out for my car all these years.
9/4/2024
Linda H. VERIFIED CUSTOMER
I always appreciate their kind and conscience help.
9/4/2024
Adam W. VERIFIED CUSTOMER
Well come here again
9/2/2024
S Jane. VERIFIED CUSTOMER
My air conditioner no longer works. It did when I arrived there.
9/2/2024
H'Kay N. VERIFIED CUSTOMER
Yo much
8/31/2024
Kaylea V. VERIFIED CUSTOMER
Spent almost 2 hours in the waiting room, for an oil change and tire balance and rotate.
8/30/2024
Donald P. VERIFIED CUSTOMER
Your team is the best
8/30/2024
Elizabeth T. VERIFIED CUSTOMER
Excellent service as always
8/30/2024
Ralph U. VERIFIED CUSTOMER
Tilly and personable.
8/30/2024
Millie A. VERIFIED CUSTOMER
I got an appt the next day AND they washed my car. Love Danville Toyota! I'm only in this area periodically, but I try to time it so I can use their service.