Car service was good.
I sat on the bench outside and it was not securely anchored to the ground and tipped over causing me to fall and severely injuring my ankle and back. Going forward It should be secured in a better way to prevent further accidents and injuries.
9/23/2023
Shaun T. VERIFIED CUSTOMER
Car looked like it came off the showroom floor. Very pleased at what I saw when I looked at the outside and inside of the car.
9/23/2023
James A. VERIFIED CUSTOMER
I have always been happy with Toyota's service on my Corolla, and was very pleased to learn that you could also service my wife's Kia.
9/22/2023
Meghan F. VERIFIED CUSTOMER
I was very pleased with Logan, and everyone at Toyota Of Danville during my recent service. I had an issue that presented with a simple fix but ended up being quite complicated and took far more time than anyone expected. Logan did a great job of keeping me in the loop, and made sure I got a loaner. I would definitely recommend their service department to others!
9/20/2023
Mangalore S. VERIFIED CUSTOMER
Excellent service excellent job And overall exemplary service department. Thank you. God bless y’all.
9/20/2023
Thomas G. VERIFIED CUSTOMER
Great service answered all my questions
9/19/2023
Nello F. VERIFIED CUSTOMER
Excellent job Excellent staff.
9/19/2023
Jenelle N. VERIFIED CUSTOMER
Logan was great!
9/15/2023
Teresa D. VERIFIED CUSTOMER
Cliff, was very professional he listened and brought my truck in and had it serviced. He cared about me being straned.
Thanks Cliff for caring!
9/15/2023
James M. VERIFIED CUSTOMER
Excellent service
9/15/2023
John P. VERIFIED CUSTOMER
Helpful fast and very professional I want to thank cliff for the lug socket that he gave me for my aftermarket lug nuts on my tundra it’s my pleasure to bring both my Toyota vehicles in for service they answer any question or concerns I have in a professional manner.
Thanks again cliff hopefully I’ll show you some catfish pictures next time I’m in there your valued customers mr. & mrs. parson
And Logan is a very professional young man too
9/14/2023
Deborah L. VERIFIED CUSTOMER
Service time was great!! Friendly environment and clean lobby to wait in.
9/12/2023
Carrie F. VERIFIED CUSTOMER
My service was completed on Thursday 9/7/23. On Friday I drove to Champaign. Upon arriving home I smelled a burning rubber smell when I opened the door and smoke was pouring out of my hood. My husband checked under the hood and soon discovered the oilcap laying on the front edge by the radiator. Oil had sprayed out all over my engine. I have photos and a video to document. Since it was Friday, I couldn't get service repairs done until Monday. So I had to deal with th burning smell each time I drove my vehicle. The major inconvenience was that the oil leaked out on my garage floor and on my brand new concrete driveway and is leaving a stain.
I was only offered $20 off on my next Service as compensation. I feel this is inadequate for the amount I paid for service and for the degree of inconvenience that I have suffered. Especially since I doubt that I will ever choose Toyota of Danville with the service of my vehicle because my trust in their abilities has been shaken.
9/11/2023
Emily H. VERIFIED CUSTOMER
Great service! Logan is the best!
9/11/2023
Julie R. VERIFIED CUSTOMER
Professional, polite, clean, welcoming. This is the only place I will trust my vehicle to be serviced.
9/11/2023
Sandra B. VERIFIED CUSTOMER
Raine was informative, kind and not pushy.
9/9/2023
Elizabeth V. VERIFIED CUSTOMER
Thank
9/8/2023
Evan W. VERIFIED CUSTOMER
They always do a great job there!
9/8/2023
Frances M. VERIFIED CUSTOMER
You are lucky that I am still a customer and Lydia is one of the reasons and a young service male (who I cannot remember his name) is the other. You had the laziest group of guys working (hanging around). I began checking out other options and writing corporate office. Here is a statement I heard “why does so and so get all the grandma’s.” And I had a scheduled appointment with someone, I arrived on time and was told I would have to wait because the person was busy. I waited and waited and then was told he was too busy and would not be available. Why make an appointment?
9/7/2023
M Timothy. VERIFIED CUSTOMER
I was completely satisfied with my experience at Toyota. Logan was very helpful and answered any questions that I had to my satisfaction.