He was very knowledgeable for the questions I had. Also, very polite and nice to work with. He is definitely ann asset to your company!! 100 percent to him!!
5/30/2021
Justin M. VERIFIED CUSTOMER
I brought my truck in for troubleshooting the AC system blowing only cold air through the far left drivers side and warm air through the other 3 vents. I was told probably blender door before coming in. Dropped my truck off and received a call later that my AC system was contaminated with R134a Freon. System contained 25% R134a and 75% R1234YF. I have never had the system worked on anywhere, the truck has always been to Toyota of Danville for service. I bought the truck from Toyota of Danville. All I can say is I must have been sold a vehicle that was contaminated. So I pay $144 for someone to tell me my AC system is contaminated and didn’t even look into the blender door problem. I am completely floored about this... This truck has been nothing but problems. The hood had to be repainted through Toyota of Danville because the paint was coming off. Not to mention I was given a quote when I picked my truck up to evacuate the AC system and recharge it for $495. Mind you this doesn’t include looking into the blender door. I don’t think I will ever be coming back to Toyota of Danville.
5/29/2021
Donald W. VERIFIED CUSTOMER
I had surgery and can’t drive and thankful for them picking up my Highlander to service it and returning it.
5/28/2021
Joseph H. VERIFIED CUSTOMER
YES for the service Dept. No for the sales/purchase experience. Learned to never trust any sales person unless you get it in writing. I believed a person should stand by their word. They would have me believe that I misunderstood what was said. I have asked my heavenly Father to forgive me because of my attitude and to help me to forgive the wrong I feel was done to us regarding the cost of the addl key where in we understood Toyoya would be covering half of the cost. I need to forgive and not hold ill thoughts regarding this matter. Life is too short to hold grudges.
5/27/2021
Russell R. VERIFIED CUSTOMER
Always great service.
5/27/2021
Issat M. VERIFIED CUSTOMER
Logan is very polite and helpful.
5/26/2021
Jose N. VERIFIED CUSTOMER
Great service!
5/26/2021
Cassandra T. VERIFIED CUSTOMER
Customer Service Rocks!!!
5/25/2021
Patricia T. VERIFIED CUSTOMER
Great Service!
5/24/2021
Katharine R. VERIFIED CUSTOMER
Thank you for your quick service.
5/21/2021
Amy K. VERIFIED CUSTOMER
Logan is wonderful at customer service.
5/19/2021
John J. VERIFIED CUSTOMER
Jose and David were both great to work with!!
5/16/2021
Charles H. VERIFIED CUSTOMER
All was great! Grayson was very helpful with a question we had with our gps.
5/15/2021
Cynthia Z. VERIFIED CUSTOMER
He's good at what he does and he's very friendly ?? good customer service manners thank you
5/14/2021
Dona W. VERIFIED CUSTOMER
I forgot to ask for a car wash. Do you still provide that service