Was told when I made the appointment for the service on the rav4 it was due for a oil change , when I picked it up I was charged $93.00 very unhappy with the service . Will not be bring either one of my car back to toyota, considering trading them for a different manufacturer
2/2/2021
William P. VERIFIED CUSTOMER
Service department did a good job. I only wish it would have been warmer because I like it when you give a free car wash. Today, though, the doors would have froze.
1/30/2021
Kathy L. VERIFIED CUSTOMER
Very helpful
1/30/2021
Heather S. VERIFIED CUSTOMER
I noticed tonight 1-28-21 at roughly 6:45 pm that my vehicle was leaking motor oil on my garage floor. I’ll be making a call first thing Saturday morning 1-29-21 for a future complementary oil change. Mistakes like this cannot happen especially during such a simple task!
1/30/2021
Brandie K. VERIFIED CUSTOMER
Thank you!
1/28/2021
Damian F. VERIFIED CUSTOMER
Quick courteous service
1/28/2021
Eric S. VERIFIED CUSTOMER
I worked hard to fix my wife’s car, and she is completely satisfied with my work!!
1/28/2021
Twyla G. VERIFIED CUSTOMER
Predicted the ticket for car wash being how was to cold to have it done.
1/26/2021
Timmy W. VERIFIED CUSTOMER
You worker's need to know how to work on vehicles
1/21/2021
Tammy W. VERIFIED CUSTOMER
He was very concerned about my needs, pleasant to talk to
1/21/2021
Gary M. VERIFIED CUSTOMER
I did not appreciate them telling me that after 30,000 miles that they need to change the fuel filter and a few other things and it would be $400.00 dollars.I thought maybe $50.00 or so but $400.00 dollars!****!!!!!
1/21/2021
Beau S. VERIFIED CUSTOMER
I was overcharged for parts and work was performed on my vehicle without my authorization, which I had to pay for. Toyota has lived up to the typical "dealership" stereotype of overcharging and attempted up selling. I am displeased with the surprise of an additional $100 charge for work that should have been included with the the quote. I may not use Toyota in the future.
1/19/2021
Jeanne W. VERIFIED CUSTOMER
Issue UNRESOLVED!
1/19/2021
Keith H. VERIFIED CUSTOMER
They got me in and out in a short period and John was good to me on service and info on the recall thank you john
1/19/2021
Mickey M. VERIFIED CUSTOMER
Thank you
1/15/2021
John L. VERIFIED CUSTOMER
Personable, responsive, efficient, caring
Thanks!
1/12/2021
Melanee B. VERIFIED CUSTOMER
No invoice for service when picked up car AND 30.00 over quote. Everyone was in a meeting???? What if i wanted to buy a 20,000 car, would you have all stayed in your meeting. Very disappointed
1/12/2021
Julie N. VERIFIED CUSTOMER
Awesome experience!! Thank you!
1/12/2021
Christopher S. VERIFIED CUSTOMER
Keep up the good work
1/10/2021
Tatum B. VERIFIED CUSTOMER
Everyone was very friendly and answered all of my questions. I feel 100% comfortable continuing to send my vehicle to the service department for future needs.