Satisfied with our service and the quick service time.
9/18/2020
Daniel T. VERIFIED CUSTOMER
Thanks for the help! You guys did good!
9/18/2020
Raymond H. VERIFIED CUSTOMER
Worked me in thanks
9/16/2020
Rickie C. VERIFIED CUSTOMER
Great job
9/15/2020
James W. VERIFIED CUSTOMER
VERY HONEST RELIABLE TRUST WORTHY AND THEY KEEP YOU POSTED
9/12/2020
Lisa H. VERIFIED CUSTOMER
John was very awesome and took care of everything!!
9/11/2020
James B. VERIFIED CUSTOMER
Your tec. an staff. manager are good people ,hard workers. Oh just to give ty to the young man in parts, was very respectful.Now if what does give you a good feeling. Nothing will
Thank you young man
Jimmy Grenade. Lol
9/11/2020
Larry S. VERIFIED CUSTOMER
I had a good experience and good service, however, I was very concerned about the lack of masks at Toyota today. There were signs on the floor to remind customers about social distancing. I appreciate that, however, the lack of masks and the lack of signs stating that these are required, is concerning. When I arrived, no employees in the service department, were wearing them. I observed two female employees were wearing them. I didn’t go to the front area of Toyota, so I don’t know if any employees were wearing them. Thank you for listening. I hope that as we continue to fight this virus in our country, that Toyota will take a serious stand with this issue.
9/11/2020
Joanne B. VERIFIED CUSTOMER
Great service as usual!
Thanks so much
Joanne
9/10/2020
Jonathan X. VERIFIED CUSTOMER
John Jumps provides excellent service in a timely manner.
9/10/2020
Terry B. VERIFIED CUSTOMER
Excellent Customer Service by Lauren Trosper, 10 stars out of 10 stars meaning EXCELLENT
9/10/2020
Tim H. VERIFIED CUSTOMER
I worked for a Toyota organization for 21 years. Your organization does not exemplify what Toyota is all about. Your team did not follow its procedures for conducting the service on my vehicle. The service record was not completed as the service was conducted or we would not have gotten the failed results that we received. Please go back and reinstruct your employees of how to perform their tasks within the Toyota principles.
9/9/2020
Kimberly C. VERIFIED CUSTOMER
Great service
9/9/2020
Debbie D. VERIFIED CUSTOMER
Very courteous . Got my suv right in and maintenance completed in a timely manner
9/2/2020
Shan B. VERIFIED CUSTOMER
John Jump was totally amazing, professional
& attentive. He kept us informed of each step &
Process. We greatly appreciate all of his help!!
8/31/2020
Charla S. VERIFIED CUSTOMER
Good team you have. Nice and made sure I was comfortable and well taken care of.
8/29/2020
Tracie J. VERIFIED CUSTOMER
I was very pleased with my service today. Everyone was professional and Jose explained everything regarding my vehicle in a way I understood. Scheduling online was easy as well.
8/29/2020
Randy C. VERIFIED CUSTOMER
Your team is very courteous and very friendly
8/28/2020
Jackie S. VERIFIED CUSTOMER
Was told my truck needs a new battery and alternator. They called and told me it would cost $443.I told them that was pretty high. Especially sense the battery was a Toyota battery and was only 1 year old .The truck was already there so I told them to go ahead and fix it. They called me when it was done and told me it would be $750.When I questioned the price they said they would adjust it. When I got there they still charged me $613. I’m a disabled Marine Corps vet. There are laws for against doing this to senior veterans.Fix this or I’m filing a complaint.Jack Salts